Members' Area


Don't have an account yet? Sign up now!

Forgot your Password?

Print this page
Send this page
Increase font size
Decrease font size

EU Stakeholder Conference on Accessible Tourism. "Mind the Accessibility Gap"


EU Conference, 6 June 2014, Mind the Accessibility Gap banner, with wheelchair and suitcase

The European Commission, DG Enterprise and Industry, is organising a conference for tourism stakeholders where the results of three specially commissioned studies on Tourism Accessibility in Europe will be presented and discussed by a distinguished panel of tourism practitioners and stakeholders.

"Mind the Accessibility Gap: Re-Thinking Accessible Tourism in Europe"

Location: Building Charlemagne Building, Rue de la loi 170 - 1000 Brussels


Post-conference update,  9th June 2014

Please visit the following page to read and download speakers' presentations:

Study reports will be available for downloading at the same page in due course. 

The aim of the conference was to have an open debate about the evidence and seek ways to bridge the many accessibility gaps that have been identified, by drawing on proven good practices from around Europe and establishing concrete actions, using the support mechanisms which the European Commission has at its disposal.

The three studies have made a ‘360 degree’ review of accessible tourism in Europe, looking at the economic opportunities and factors which influence the demand, the quality and extent of supply and the need for training and skills improvement in the tourism sector.

It is clear that tourists who need good access, for example seniors, people with disabilities and families with small children, are not gaining sufficient attention from mainstream suppliers. This is already a cause of lost business as tourists are restricted in the choice of destinations that are accessible to them.

As demographic ageing takes hold, more travellers will be older and in need of good access conditions. Across Europe, the tourism industry needs to seize the opportunity to close the gap between demand and supply through improved quality, accessibility, better information and targeted marketing to this growing sector.       

Within the framework of the Commission’s “Preparatory Action on Accessible Tourism, 2012 – 2014”, which was requested by the European Parliament, recommendations will be presented for possible Commission's actions, designed to tackle the current accessibility gaps in supply and skills and to chart a course towards achieving Tourism for All in Europe within as short a time-frame as possible.Participants: The conference will be open to all tourism actors and stakeholders but travel and accommodation costs must be borne by the participants themselves.

Download the Programme (Final Version) from the right-hand panel in PDF format.

Links to ENAT pages with information about the 3 studies:

Read the European Commission, DG Enterprise web announcement of this event


General Information

Submitted by: Ivor Ambrose
Location: Brussels, Belgium
Start Date: 06/06/2014
End Date: 06/06/2014


Accessibility auditing | Accessibility information, access guides | Accommodation services | Adventure | Age-related issues, (seniors) | Airlines and air transport | Architecture, design and planning | Assistive Technologies | Attractions | Beaches | Bus and coach transport, touring | Cafés, restaurants, bars and pubs | Camping | Car hire | Catering, restaurants, cafés | Cruises | Customer relations | Demographics | Design Guidelines, Design-for-All | Disability, disabilities, technical aids | Drivers, driving, motoring | Education, training | Employment, working conditions | Ferries and maritime transport | Festivals - music, dance | Food and drink | Gardens and parks | Health, therapy, wellness | Heritage | Hospitality | Hotel management, hotel business | Information and Communication Technologies | Insurance services | Languages | Lifestyle | Location-based services | Management of tourist venues and attractions | Marinas and ports services | Medical and nursing care, treatment | Mind, body, spirit | Museums and galleries | Nature holidays | Nature parks | Policy, legislation | Publishing | Rail travel | Religion | Retail | Safety and security issues | Shopping | Shows and theatre | Social tourism | Special services for disabled visitors | Sports | Staff training | Standards | Suppliers of equipment | Theatre | Theme parks, leisure parks and water parks | Therapy, wellness | Tourist information services | Transport services | Travel bags, luggage, accessories | Travel agents | Travel services | Young childrens' and families' holidays and services | Youth tourism