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Microtel Inns & Suites

Microtel, based in the USA, is committed to ensuring that travelers with disabilities and special needs receive the best possible service and have an enjoyable stay. For our guests with disabilities, that commitment starts with establishing brand-standard prototypical designs that meet all Americans with Disabilities Act-compliance guidelines and ensuring that all hotels feature a designated number of rooms that are available for guests with disabilities. For our guests of short stature - people 4' 10" and under with the medical condition of dwarfism, it means making Short Stature Accessibility Kits available at every hotel. However, we know that compliance alone is not enough. So, we've taken it one step further by striving for 'attitude accessibility'. Language(s): EN
Keyword(s): Accessibility information, access guides | Accommodation services | Customer relations | Disability, disabilities, technical aids | Hospitality | Hotel management, hotel business | Special services for disabled visitors | Staff training | Standards