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51. Settlement Reached to Improve Access to Hotels.com and Expedia Reservation Services for Disabled Travellers

    will be given individual attention by a trained customer service representative, who will work... reservation systems so that millions of travelers with disabilities can use their online services

    Published At 27/01/2009
    21%

52. ENAT Code of Good Conduct Background Information

    , transport, accommodation and all kinds of services. Where an alternative system or service... standards for customer service. In signing up to these principles, ENAT members show their active... venue and service provider. Barriers can occur, for example, in the design and functionality of tourism

    Published At 12/09/2009
    21%

53. Accessibility Guidelines for Small Aircraft. Services for persons with disabilities on aircraft with 29 and fewer passenger seats.

    of various aids and service animals, what to do if a person’s mobility aid is damaged or lost, and tips

    Published At 04/12/2007
    21%

54. Access Angels. Guardian Angels of Accessible Travellers in Rural Areas

    authorities will investigate their capacity to manage the service, with a view to regional authorities... will be help to define the service, while the results of the second survey will be used to create an Operations Manual for the AA service. A training curriculum and the corresponding pedagogical material

    Published At 15/12/2016
    21%

55. SAntiago, St. BEnedict, Routes Universal - Accessible Tourism Project

    the competitiveness of local service providers and stimulate the creation of new services for different segments...-objectives: to improve awareness, skills and training of both public and private tourism service providers... the cooperation among public/private tourism service providers at local, regional and transnational level

    Published At 22/12/2017
    21%

56. Projecto Turismo Inclusivo (Portugal)

    by: - The identification of specific needs of people with disabilities, on the reception - service - service; - The identification of skills, in terms of care and service necessary to meet those needs... at the stage of identifying their specific needs in terms of reception - service - tourist service and also

    Published At 27/04/2011
    21%

57. TFA Tourism For All Website

    has to be taken with any of or all the other courses Guest service staff - Restaurant, Lounge and Bar... against and suffered humiliation as a result of inappropriate or inadequate service are likely... with a visual impairment, what their key needs are and how to provide high quality service

    Published At 31/08/2010
    21%

58. ENAT Looks Forward to a Bright Future in 2008

    presentations to download Newsletters and regular news items, plus a new e-Bulletin service Press... of the highest standards of accessible tourism service. In order to enable businesses and organisations... and simple Good Practice Guidelines for Accessible Tourism covering aspects such as: service delivery

    Published At 28/12/2007
    20%

59. Enhancing Tourism in Egypt by Reaching Persons with Disabilities. Competition on Accessible Tourism, 2016

    Hurghada Marina. Photo: Ivor Ambrose Hotels and tourism service providers in Egypt are invited... of the needs of an increasingly diverse customer base. Hotels and Tourist Service Providers Invited to Apply The first accessible tourism competition in Egypt targets hotels and tourism service providers

    Published At 31/01/2016
    20%

60. eAccess+. A Thematic Network for Improving Implementation of eAccessibility throughout Europe

    in the tourism sector Self-service terminals (SSTs) and mobile devices for banking and financial services... a wide net over all relevant stakeholders (end users, policy makers, administration, industry, service..., political and legal aspects, professional support of public service provision and private product

    Published At 23/10/2010
    20%