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services on the other, is crucial. EDF underlines the importance of basing all standardisation.... FOREWORD 2 2. TERMINOLOGY 4 BASING ALL STANDARDISATION INITIATIVES ON THE SOCIAL MODEL OF DISABILITY... OF SERVICES FOR ALL INDIVIDUALS, INCLUDING PEOPLE WITH DISABILITIES 6 TRAINING AND COMPETENCES
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the need for a strategic approach to service standardization, whereby using all available resources... service standardization activities, bringing together the results of all 11 projects into an overall... if European work would start. With EC/EFTA financial support all stakeholders will be ready to meet and build
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Photo: ITB Workshop on Accessible Tourism for All. (TFA UK) Brian Seaman of Tourism for All UK reports: On Friday the 12th March, ITB Berlin, the largest tourism trade exhibition of its kind, hosted... - Counsellor of Tourism for Arona in Tenerife www.arona.org/ Brian Seaman of Tourism for All UK
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equality, staff training is only the first step in the process, but it is essential that all staff... of all stakeholders in creating a more accessible environment for all.
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on how to become more accessible and offers discounted ‘Welcome All’ training for front line staff... but an opportunity to provide a genuine welcome to all visitors. We will be working very closely with the Accentuate project and our industry partners to make the South East a really great place for all to visit
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that we are all living longer. Baby boomers may be getting older and may need a little extra help getting... all your visitors will benefit in one way or another. You probably meet 80% of the standard already... and your staff are confident to look after all visitors is therefore the perfect starting point
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. Like all the economic sectors, tourism was affected by the recent economic downturn, but has proven... the Image of Europe as a tourist destination. Ministers and State Secretaries from all EU... an intervention on the subject of accessible tourism for all.
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“design for all”. Alfonso Huertas Marchal. Chairman of FEJIDIF, regional NGO, Jaen. "Accessibility... things easier for everyone. Here all buses are accessible for people in wheelchairs. Coral Montilla... accessible for all. Tom now manages his finances on his own. Lisa Duarte de Figueiredo. Digital Manager
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three-star hotels are run by national charity Action for Blind People and are already equipped with all the needs for disabled guests, as well as families and couples. As a not-for-profit group, all... and all its staff has gone through visual awareness training so they can manage clients needs better
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to adjust so that it can embrace all guests, including those with special needs. She continued... Every star classified hotel is a member of the Danish industry association, HORESTA. All hotels... classification. The new criteria are valid from July 1st 2010. All Danish hotels with at least 40
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