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  1. Proposal for a Directive of the European Parliament and of the Council on the accessibility of public sector bodies' websites

    " for Mandate 376 (EN 301 549) which will also include WCAG 2.0: - standards proposed are WCAG 2.0; the level of conformity proposed is double A, "AA". However as WCAG is not a strict 'standard' the Directive

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  2. European Standardisation of Accessible Tourism Services

    A slide presentation with the main results of a Study on EU accessible tourism standards, by Ivor... Union as a whole does not have a single set of Standards for disabled access. Nor are there common standards for accessibility in relation to tourism venues or tourism services. Moreover, in the few EU

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  3. National Quality Assurance Standards

    A quality assurance rating provides an independent assessment of what a guest can expect to find. Whatever the size of accommodation or the facilities offered, it gives an invaluable guarantee that a guest's stay will meet your expectations.

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  4. UNWTO User-guide for Accommodation, Food and Beverage and MICE companies to apply International Standards

    This new guidance tool should serve as a starting point for assessing their levels of accessibility, as well as for developing or adapting accessible services and experiences offered by these sectors. The key partners in the revision process were Sustai...

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  5. "Accessibility should be understood as an investment, not a cost" - Experts at Fitur International Tourism Fair

    ". The meeting served to promote the publication of the UNE-ISO 21902:2021 standard on accessible tourism... that the publication of the ISO Standard is a great milestone in the collaboration between the three... for destinations and the private sector.” International Standard The accessible tourism standard

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  6. Universal Design for Customer Engagement in Tourism Services - Toolkit

    on achieving better customer communication. In 2013, Irish Standard (I.S.) 373:2013 ‘Universal Design for customer engagement in tourism services’ was published by NSAI, the National standards Authority of Ireland. This Toolkit has been developed to help you apply the guidance provided in the standard

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  7. UNWTO, ONCE Foundation and ENAT - Delivering Accessible Tourism for All

    to focus on the promotion of good practices during the current crisis, the application of standards... and webinars. The three partners are also committed to raising awareness of the forthcoming ISO Standard...) on the new requirements and recommendations. The ISO standard will represent a milestone, being the first

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  8. New UNWTO user-friendly guide for destinations to implement ISO tourism accessibility standard

    This is a key tool to understand specific actions that can be undertaken by a wide range of organisations entrusted with designing policies, strategies and destination marketing plans in the sphere of accessible tourism. Download the user-guide from the...

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  9. ISO Prepares New Working Group on Accessible Tourism For All

    The International Standards Organisation (ISO) is considering the establishment of a new Working Group to develop a Standard addressing the accessiblity of tourism services. ISO Member Organsitions... is the Spanish Standards Organsition, AENOR. The proposed Convenor is Ms.Marina Diotallevi, Head

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  10. One step ahead

    This standard is about helping you provide a more accessible business to open your business... marketing. This standard isn’t about disability – it’s about helping you provide a more accessible business. The standard has also been developed to help tourism businesses prepare for the fact

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