Project Summary and Objectives Being a Deaf or hard of hearing tourist can be very difficult, because of communication barriers and lack of consideration for their requirements in the design of tourism services. In order to give them the opportunity to have touristic experiences tailored
The papers in this book comprise the guidelines of the European Certification and Qualification Association to set up, maintain and manage the ECQA. EQN The former EU Leonardo Networking project EQN (European Quality Network, 2005 - 2007) has developed quality rules for educational programmes