Rights delayed: Air travel for passengers with disabilities

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"Everyone in the European Union must be able to enjoy their rights, including the right to move freely. Our transport systems must make it easy for everyone to access essential services, including air travel, in a fair and inclusive way." Apostolos Tzitzikostas, EU Commissioner for Sustainable Transport and Tourism, from the Foreword to the Report.

This Human Rights Report, addresses the experience of air travel in Europe for disabled travellers, aiming to raise awareness on the many barriers that continue to exclude "Persons with Reduced Mobility" (PRMs) from exercising their rights to freedom of movement.

The report is based on a survey of 251 disabled travellers and research on the provision of PRM services by operators, and the functions of regulatory bodies in the air passenger transport sector. 

It seeks to highlight systemic flaws and calls for improvements in existing rules and regulatons, with specific recommendations directed to EU policy makers, EU countries, national enforcement bodies (NEBs), airlines, airports and intermediaries.. 

133 Pages.

Download the report in accessible PDF format from the Downloads section of this page.