UK Parliament Report. Accessibility of products and services to disabled people
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This is a House of Commons Committee report, with recommendations to government. The Government has two months to respond.
This is the second report of the Committee inquiry into the National Disability Strategy.
In this report we consider the adequacy of steps the Government is taking to improve the consumer experience of disabled people.
We also reflect on the evidence we received on the extent to which businesses take account of the accessibility needs of disabled consumers when designing products and services.
Online this may mean ensuring websites can be used by people with impaired vision, motor difficulties, cognitive impairments or learning disabilities, and deafness or impaired hearing.
In the physical environment accessibility considerations will include ensuring buildings, services and products are designed or adapted so that they can be used by as many people as possible.
Download the document from the Downloads section in PDF format. (365 Kb).