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Public Consultation: Review of the European Package Travel Directive

22/01/2010 | 0 comments

EU flagThe Package Travel Directive (hereafter referred to as the PTD), which came into effect in 1990, is aimed at protecting consumers in the area of package travel. Some of the most important rules concern the liability of package organisers and retailers, who must accept responsibility for the performance of the services offered. The Directive also prescribes the minimum information that must be given to consumers and contains provisions on the security to be provided in the event of insolvency.

The travel sector has evolved considerably, especially with the development of the internet and the rise of low-cost air carriers. Consumers are also now putting together their own holiday components from different providers, instead of opting for pre-arranged packages. The Commission is considering reviewing the PTD in order to reflect the current market situation.

This issue has already been the subject of number of studies and consultations available on DG SANCO’s website

Objective of the consultation

The aim of the consultation is to gather stakeholders' opinions on the existing problems and preferred solutions in order to identify preferred policy options.

Target group(s): All citizens, organisations and public authorities are welcome to contribute to this consultation.

Period of consultation:


From 26.11.2009 to 07.02.2010

Read more and give your opinion at the Consultation Website

Please feel free to provide additional information at the email address:

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General Information

Submitted by: Ivor Ambrose
Author(s): European Commission
Language(s): EN


Publisher: European Commission
Date published on the web: 26/11/2009


Accommodation services | Airlines and air transport | Customer relations | Hotel management, hotel business | Information and Communication Technologies | Management of tourist venues and attractions | Policy, legislation | Transport services | Travel services