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ENAT Library Items

  • ENAT Study Report No. 2. Services and Facilities for Accessible Tourism in Europe

    As part of the two year ENAT work programme 2006 – 2007, a study of services and facilities for accessible tourism in Europe was conducted by Toegankelijkheidsbureau (Belgium). This report presents definitions of accessible tourism, the target public and their specific needs, leading to an overview of services and facilities that tourism providers can adopt to improve accessibility.

  • OSSATE Accessibility Market and Stakeholder Analysis

    This report presents an analysis of the terminology related to disability, accessibility and tourism. The demand and supply analysis covers an estimation of the market size for accessibility in Europe and worldwide, the identification of key stakeholders and the current supply of accessible products and services.

  • Guidance on accessibility of large hotel premises and hotel chains

    The British Standards Institution (BSI) worked together with the Equality and Human Rights Commission (EHRC) and VisitBritain to develop a Publicly Available Specification (PAS) that gives guidance on the accessibility and services offered to disabled people or people with a long-term health condition in the UK by large hotel premises and hotel chains. Several international hotel chains and stakeholder groups participated in producing the specification. Although the BSI website states that the document, codenamed "PAS 88:2008" was: "Sponsored by the Equality and Human Rights Commission and VisitBritian (sic)", copies of the guidance document are not free of charge. Single copies may be purchased (costing GBP 50.00) and downloaded in PDF format from the BSI website.

  • Working Like Dogs: The Service Dog Guidebook

    In Working Like Dogs: The Service Dog Guidebook, two fans of service dogs explain what they are and what it's like to have a dog that's trained to help a disabled person.

  • Bangkok Recommendations on Accessible Tourism in Asia and the Pacific

    Recommendations from the Second International Conference on Accessible Tourism held November 22 - 24, 2007 at the United Nations in Bangkok, Thailand. Sixteen recommendations directed towards governments, public agencies, tourism businesses and academia seek to promote the development of inclusive tourism in the region, targetting a wide range of measures for both specialised and mainstream services.

Project Items

  • Tiresias Accessible Tourism Guidelines

    Why should venue owners consider accessible tourism? This website provides links to a range of resources that tourist venue owners can use to gain insight and develop their services for disabled and elderly tourists. The information was compiled as part of the EU funded 'Happy Tourist' project.

  • Promoting disabled friendly tourist facilities in the cross-border area (NETMEN)

    The project seeks to promote disabled friendly tourist facilities in the cross-border area of Slovenia-Austria due to disabled people being deprived from using tourist facilities, as well as the rejection of disabled guests by the tourist organisations. The project is co-financed by the European Union (European Regional Development Fund) within the framework of the Initiative Programme of INTERREG Community IIIA Slovenia-Austria 2000-2006. The initiator of the project is ŠENT – National Association for Mental Health.

  • Tourism for All - Manabi-tai

    The objective of the project is to create a social environment in which everyone, including those with restricted physical ability, can travel comfortably without having to worry about inaccessibility.

News Items

  • New UK publication: Guidance on accessibility of large hotel premises and hotel chains

    This 'Publicly Available Specification' (PAS) has been developed by the Equality and Human Rights Commission (EHRC) and VisitBritain in collaboration with The British Standards Institution (BSI). The book is intended to help owners and managers of large hotels and hotel chains meet their obligations under the UK Disability Discrimination Act (DDA).

  • Bangkok Recommendations on Accessible Tourism in Asia and the Pacific (2007)

    A major milestone has been reached with the publication this week of the recommendations from the Second International Conference on Accessible Tourism held November 22 - 24, 2007 at the United Nations in Bangkok, Thailand. Sixteen recommendations directed towards governments, public agencies, tourism businesses and academia seek to promote the development of inclusive tourism in the region, targetting a wide range of measures for both specialised and mainstream services.

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