International Webinar on Accessible Tourism for All: Focus on Ukraine

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Join this free Webinar, organised by UN Tourism and the Ukraine Department of Tourism Development, Tuesday 18 November 2025 from 14:30 to 16:30 CET.

The Webinar will:

  • Explore the evolving opportunities and challenges in the sphere of accessibility at a national and international level.
  • Showcase good practices in advancing accessibility, focused on universal design, built environments, tourism services, as well as natural and cultural heritage assets
  • Discuss technological innovation in developing hands-on accessibility solutions.

Register to access the Webinar on Zoom 

Target groups

  •  Government agencies and Destination Management Organizations 
  •  Standardization bodies 
  •  Tourism businesses and service providers
  •  Civil society stakeholders
  •  Technology and innovation actors
  •   International and multilateral bodies

Programme

14:30 – 14:40    Opening remarks

  • Cordula Wohlmuther, Director, Regional Department for Europe, UN Tourism
  • Natalya Tabaka, Chairperson, State Agency for Tourism Development, Ukraine

14:40 – 16:10   Moderator: Igor Stefanovic, Technical Coordinator of Ethics, Culture and Social Responsibility Department, UN Tourism
Presentations by:

  • José Luis Borau, Head of Built Environment and Accessibility, ONCE Foundation, Spain 
  • Emiliano Deferrari, Executive Board Member, European Network for Accessible Tourism (ENAT)
  • Helena Ribeiro, Project Manager, Turismo de Portugal
  • José Miguel Ferrer, Cofounder and CIO Innovation Manager, Blind Explorer by Green Urban Data, Spain
  • Khrystyna Lebed, Head of Lviv Tourism Office, Ukraine 
  • Lina Kukuruza, Project Manager, Etnoсhary Ceramics of Podillia, Vinnytsia, Ukraine

Questions and Answers

16:10 – 16:30    

  • Video message by: Zoritsa Urosevic, Executive Director, UN Tourism
  • Wrap-up & Conclusions by: Igor Stefanovic, Technical Coordinator of Ethics, Culture and Social Responsibility Department, UN Tourism

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