Members' Area


Don't have an account yet? Sign up now!

Forgot your Password?

Print this page
Send this page
Increase font size
Decrease font size

4th International Congress on Technology and Tourism for Diversity


Fundacion ONCE Congreso 2021 banner showing a robot with paintbrush and coloured images from European destinations  TTD Congress Announcement and Call for Papers. 

Dates: 15 to 19 November 2021, Online.

Papers submission deadline: extended until July 15, 2021.

ONCE Foundation for cooperation and social inclusion of persons with disabilities in collaboration with the UNWTO and the European Network for Accessible Tourism, ENAT announce this online event. Submit your paper by 15th June 2021.

Congress website in English and Spanish

Tourism is the driving force behind the economies of many countries, including Spain. Taking accessibility into account means an increase in opportunities for the sector, as it will be possible to reach a segment of the market which, despite the progress made, is still underserved.

The desire of all people to travel should not be curtailed because they have not been taken into consideration in the development of tourism products and services. But the opportunity for tourism entrepreneurs to make more profit should not be neglected either.

Accessibility and Inclusion: responding to the COVID+19 pandemic

The situation caused by COVID-19 and the consequent lockdowns and restrictions on mobility have led to an alarming cooling of tourism worldwide with very negative economic repercussions in countries where tourism is one of the main sources of income, as in the case of Spain, where it represented 15% of GDP before the pandemic.

Once this situation is overcome, there will be fierce competition to regain the previous figures, and even increase the number of visitors. And this is where accessibility can be a key element and an added value that differentiates it from other competing destinations. Quality will be a factor and to achieve this, technology is a key element.

At Fundación ONCE we consider it an opportunity for business people, entrepreneurs, students, trainers, users, etc. to share and learn about good practices, new ideas, new perspectives, solutions and the advances that technology, intelligent tourist destinations and support products offer to improve the quality of life of all people. The capacity for adaptation, resilience, companies, training curricula, etc., will be enriched if it includes accessibility, as it will be a competitive advantage, offering a quality that others do not have.

The conference will be open to online attendance. We want to continue to be a reference in technology, tourism and accessibility.

Topics related to Tourism and Technology as applied to Tourism will be discussed, but also topics specific to each field such as robotics, human-machine interaction, 3D printing, telemedicine, telecare, exoskeletons, wearables, videogames, etc.

To this end, we will have international and national speakers and activities will be programmed to encourage the participation of the attendees. In addition to having a networking space that facilitates, as has always been our objective, the exchange of knowledge.

Congress Topics

The Congress agenda is open to all proposals related to the following areas and topics *

  • Accessibility in accommodation
  • Accessibility in digital leisure and culture
  • Accessible learning and collaboration
  • Accessible tourism
  • Accessibility of tourist information
  • Accessible video games, improved leisure, training and employability skills
  • Barriers and opportunities as a result of COVID-19
  • Communication
  • Data and Artificial Intelligence for New and Better Services
  • Human Computer Interaction
  • ICT-supported health
  • Smart Cities and Destinations
  • Support Products
  • Technology and tourism regulations and standards
  • Technologies for personal autonomy
  • Tourist activities for everyone
  • Tourism businesses for everyone
  • Transport and Mobility for Diversity
  • Virtual, Augmented and Mixed Reality

*   If you have a topic proposal that does not fit the above, please feel free to send it to us for evaluation.

Further instructions about Conference Topics

Call for papers

The Scientific Committee will select the communications that will be included in the Conference Paper Log, which will be published on the Conference website, and those that will additionally be chosen to be presented at the Conference. 

Authors of papers related to the conference themes are invited to submit their papers by 15 July 2021.

For further instructions see Paper submission

More information

International Congress on Technology and Tourism for Diversity Website (English version)

International Congress on Technology and Tourism for Diversity in Facebook

International Congress on Technology and Tourism for Diversity in Twitter

International Congress on Technology and Tourism for Diversity in YouTube

Technical Secretariat

Antonio Ingelmo / Sonia García-Fraile

Tel: +34 91 506 89 37 / +34 91 506 51 84


Jesús Hernández Galán, Director

International Technology and Tourism for Diversity Congress

Congress banner with ONCE Foundation and ONCE Group logos

UNWTO logo   ENAT logo




ENAT Member LogoFundación ONCE is a founding and Full Member of ENAT.





General Information

Submitted by: Ivor Ambrose
Location: Online event
Start Date: 15/11/2021
End Date: 18/11/2021




Accessibility auditing | Accessibility information, access guides | Accommodation services | Adventure | Age-related issues, (seniors) | Airlines and air transport | Ancient monuments | Architecture, design and planning | Assistive Technologies | Attractions | Beaches | Boats and boating | Buildings and facilities design, maintenance | Bus and coach transport, touring | Caf├ęs, restaurants, bars and pubs | Camping | Car hire | Cruises | Customer relations | Demographics | Design Guidelines, Design-for-All | Disability, disabilities, technical aids | Drivers, driving, motoring | Education, training | Employment, working conditions | Ferries and maritime transport | Festivals - music, dance | Food and drink | Health, therapy, wellness | Heritage | Hospitality | Hotel management, hotel business | Information and Communication Technologies | Lifestyle | Literature | Location-based services | Management of tourist venues and attractions | Marinas and ports services | Medical and nursing care, treatment | Mind, body, spirit | Museums and galleries | Nature holidays | Nature parks | Opera | Ornithology, bird-watching | Performing arts | Photography, film and video | Policy, legislation | Publishing | Rail travel | Religion | Retail | Safety and security issues | Shopping | Shows and theatre | Social tourism | Special services for disabled visitors | Sports | Staff training | Standards | Suppliers of equipment | Theatre | Theme parks, leisure parks and water parks | Therapy, wellness | Tourist information services | Transport services | Travel bags, luggage, accessories | Travel agents | Travel services | Visual arts | Walking and hiking | Young childrens' and families' holidays and services | Youth tourism