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Avis Access - a car hire company offering mobility scooters with car rentals

06/12/2007 | 1 comments

Avis Rent A Car System, LLC and its subsidiaries operate one of the world's leading car rental brands, providing business and leisure customers with a wide range of services at more than 2,000 locations in the United States, Canada, Australia, New Zealand and the Latin American / Caribbean region.

Avis was the first rental car company to offer mobility scooters combined with vehicle rentals. These mobility scooters are four-wheeled, lightweight, battery-operated transportable units. They are most popular with older travellers and those with disabilities and are the latest addition to Avis Access, the company’s suite of products for travellers with disabilities. The program rolls out at two of the nation’s most frequented leisure and convention destinations : Las Vegas and Orlando.

Avis Access was launched in 2003 and it debuted as the nation’s first comprehensive program for travellers with disabilities. It offers specific services for drivers and passengers with disabilities, including a 24-hour-toll-free number [1-888-TRY-HARDER] for customers with special travel needs, along with TTY/TDD access for those with a hearing impairment. Other complimentary services options include a transfer board to ease the driver or passenger from their wheelchairs into the car seat, hand controls to allow drivers with limited leg function to accelerate or brake using a hand controlled device, and an additional driver fee waiver so that customers with visual impairment can rent an Avis car without incurring any additional driver fees for their designated driver.

“Many people need to use mobility scooters in their everyday activities,” said Scott Deaver, executive vice president of marketing for Avis Budget Car Rental, LLC, parent company of Avis. “By offering them a fast and easy way to get them when they are travelling, we’re able to enhance their whole travel experience. This new service reinforces our commitment to help make travel more accessible for everyone.”

The new program was developed with the assistance of Scootaround, a North America's nationwide rental company providing scooter and wheelchairs to business and vacation travellers in more than 500 locations. Scootaround also provides Total Mobility Management solutions for conventions and tradeshows through fleet rentals, onsite-programs and assistive staffing and is a member of the Society for Accessible Travel & Hospitality (SATH).

People can reserve a mobility scooter when making a vehicle reservation by calling Scootaround directly or online (

Scootaround :
Toll-Free: (888) 441-7575
Phone: (204) 982-0657
Fax: (204) 478-1172
e-mail :
website :

1 comment(s) posted

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General Information

Submitted by: Evi Kostakou
Language(s): EN
Start Year: 2006
Countries: United States


Publisher: Avis Rent A Car System
Date published on the web: 31/12/2006

Target Group(s)

Consumers / travellers / tourists | Older people / Seniors | People with disabilities | People with hearing impairments | People with mobility impairments | People with visual impairments | Wheelchair users


Car hire | Disability, disabilities, technical aids | Drivers, driving, motoring | Special services for disabled visitors | Suppliers of equipment