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Europe for All

22/06/2007 | 1 comments was developed, with the support of the European Commission, by the pan-European partnership, OSSATE, which stands for "One-Stop-Shop for Accessible Tourism in Europe". Read about the development process and the OSSATE partners at the following webpages:

The overall aim of 'Europe for All' is to enable better communications between tourism providers and their customers, especially by providing accurate and reliable information about the accessibility of venues and services.

For this purpose a number of accessibility assessment instruments have been developed, including:

  • 'Self-assessment forms' for tourist venues, to be filled in by owners and managers of hotels, attractions, tourist information centres, shops, etc.;
  • 'Photo and Measurement Guides' which advise how photos and measurements should be taken; and
  • 'Access Audit Checklists', to be used by trained access auditors conducting on-site assessments.

These instruments, with the data fields and measurements they contain, represent a consensus between a wide range of experts and user representatives. They are designed to take into account the information needs of tourists with different disabilities and health conditions, as well as older people and families with small children.

Accessibility information that is gathered using these instruments can be entered into the 'Europe for all' database, and will be displayed to customers via

1 comment(s) posted

Posted by Ambrose Ivor on 2007/07/31 - 15:35:21

This item was submitted by one of the project partners. We would like to have comments from ENAT members who have tried the service!

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General Information

Submitted by: Tilia Boussios
Language(s): EN
Start Year: 2004
End Year: 2007
Acronym: EFA
Countries: Austria | Belgium | Greece | Norway | Sweden | United Kingdom

Target Group(s)

Consumers / travellers / tourists


Accessibility auditing | Accessibility information, access guides | Accommodation services | Attractions | Travel agents | Travel services

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