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  1. European Union Air Passengers' Complaints Form

    Air Passengers' Complaints Form provided by the European Commission, for use in relation to flights from and to EU airports. The form should be filled in by the passenger and sent to the National Enforcement Body of the EU member state which the plane flew to or from.

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  2. List of EU National Enforcement Bodies for Air Passenger Regulations (and Complaints Handling)

    List of European Union National Enforcement Bodies for Air Passenger Regulations (and Complaints Handling). Gives names and contact details of enforcement bodies for each EU Member State.

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  3. Airports Council International - Europe

    Airports Council International (ACI) is the only worldwide professional association of airport operators. ACI EUROPE represents some 400 airports in 45 European countries. Member airports handle 90% of commercial air traffic in Europe, welcoming over a billion passengers each year.

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  4. The International Civil Aviation Organization - ICAO

    The International Civil Aviation Organization, a UN Specialized Agency, is the global forum for civil aviation. ICAO works to achieve its vision of safe, secure and sustainable development of civil aviation through cooperation amongst its member States. To implement this vision, the Organization

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  5. Disability Intergroup of the European Parliament

    The Disability Intergroup is a cross-party group of the Members of the European Parliament from each of the 27 EU Member States supporting the rights of disabled people. The website lists the Members, Workprogramme, Newsletter, Meetings, Links and Contact Details.

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  6. OSSATE Inventory of Accessible Tourism Information Schemes

    of the existing tourism accessibility information systems in EU Member States. This permits

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  7. Web in Tourism 2008, Italy

    14.5.2008. Discover the latest trends and movements in tourism on the Web at this top flight event in Milan. ENAT Board Member, Lino Brundu of Atlha Onlus, Milan, will make a presentation on the work of ENAT and accessible tourism information on the Web. Find out more at the Conference Website 25

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  8. Spain’s Design for All Foundation and ENAT Will Make Tourism Accessible for All

    Foundation The agreement, which also gives the DfA Foundation the status of Honorary Associate Member

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  9. British Standards Institute Publishes Tourism Training Guide

    member states. This will be achieved by a common high standard of qualification for tourist guides...The British Standards Institute has published "BS EN 15565:2008 Tourism services. Requirements... considerably to the perception of the destination. "BS EN 15565:2008 specifies minimum requirements

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  10. European Disability Forum Toolkit on (EC) Regulation No 1107/2006 on the rights of disabled air passengers

    8. The responsibility of Member States 9. Contact persons in each National Disability Council 10

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