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31. “Welcoming Ways” - Training sessions on customer services for travellers with disabilities and seniors persons

    is certified by Emploi Québec and by the Conseil québécois de ressources humaines en tourisme... have also taken the training. Key elements : - training offered by persons with restricted physical

    Published At 06/12/2007
    13%

32. European Disability Action Plan Targets Improved Access to Goods and Services

    in defining operations co-financed by the Funds and to be taken into account during the various stages

    Published At 10/12/2007
    12%

33. Bangkok Recommendations on Accessible Tourism in Asia and the Pacific (2007)

    institutes; 7) The following measures be taken by the travel and hospitality industry; Introduce

    Published At 20/01/2008
    12%

34. Barriers-free Tourism Guide, Tenerife Sur, Arona, 2007

    An access guide to Tenerif Sur, produced in 2007, covers information bureaux, facilities, transport and accommodations in three languages, Spanish, English, German. 169 pages. It is published by the Municipality of Arona. Arona has taken up the challenge to make its tourist offers available

    Published At 20/01/2008
    11%

35. Tenerife Sur, Municipality of Arona Access Plan and Guidebook, 2009

    The Municipality of Arona, Tenerife Sur, has taken up the challenge to make its tourist offers available to everyone, including people with disabilities, through the Arona Integral Accessibility Plan... the Arona Barrier-Free Tourism Guide (EN, ES, DE) (PDF fomat, 14.8 Mb).

    Published At 20/01/2008
    10%

36. Air Canada's Rules On Pets and Service Animals Who Fly

    Air Canada announced that as of July 15, 2007, pets must travel as air cargo, not as checked luggage. Service animals without proper documentation may be affected. Other airlines apply their own rules. In September 2006, Air Canada stopped allowing pets to be taken into the passenger cabin as carry

    Published At 31/01/2008
    9%

37. UN World Tourism Organisation Joins ENAT as Honorary Member with 'Observer' Status

    Today the United Nations World Tourism Organisation (UNWTO) has taken up Honorary Associate Membership of the European Network for Accessible Tourism (ENAT) with Observer status in the meetings of the association. In a letter to ENAT, Marina Diotallevi, Chief of the 'Cultural, Social and Ethical

    Published At 17/06/2008
    9%

38. EU Commission Proposes Goods and Services to be Covered by Anti-discrimination Directive

    need to be assessed on a case-by-case basis. The proposal states that : "Account shall be taken

    Published At 02/07/2008
    9%

39. Progress on Accessible Tourism in India

    taken this initiative to make tourist destinations barrier-free. As a part of its efforts

    Published At 29/10/2008
    9%

40. Stockholm: "The Most Accessible Capital City in the World by 2010"

    to facilitate accessibility. Examples of measures to be taken included: Walks, promenades and cycleways Lifts

    Published At 26/11/2008
    9%