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291. “Welcoming Ways” - Training sessions on customer services for travellers with disabilities and seniors persons

     needed : Kéroul has one staff member dedicated to refining and improving the course and another who... is certified by Emploi Québec and by the Conseil québécois de ressources humaines en tourisme

     Published At 06/12/2007
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292. Disabled Holiday Information launches re-styled UK website

     for ‘disabled holiday information’. ENAT member and charity Secretary Sue Knapper invites ENAT

     Published At 18/12/2007
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293. Access Centres Turkey Looks Forward to Growing Success

     The first fully accessible hotel in Turkey aimed specifically at disabled guests is proving to be a growing success, with bookings looking strong for the coming season. Opened in May 2007 in the Aegean resort of Icmeler by ENAT member Emma Smith and her local partners, the 4-star accommodation has

     Published At 19/12/2007
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294. Europe Needs a Proper Tourism Policy. Paolo Costa MEP sets out his case

     no longer leave all the most relevant tourism competences to the member states.

     Published At 28/01/2008
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295. Milan: New Working Group to Improve Accessibility of Public Transport System

     member Isabella Steffan of the “Collegio Ingegneri e Architetti di Milano” along with Camilla De

     Published At 30/01/2008
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296. UNWTO Global Code of Ethics for Tourism (1999)

     from more than 70 UNWTO Member States and other entities. The resulting 10 point Global Code of Ethics

     Published At 10/02/2008
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297. Accessible Tourism in Germany Gains Momentum

     Following an invitation of the representative of the Federal Government of Germany for Tourism, Mr. Ernst Hinsken (Member of the German Parliament / Deutscher Bundestag) experts recently discussed first results of a new study with the title “Success factors and actions to improve quality

     Published At 13/03/2008
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298. European Union Air Passengers' Complaints Form

     Air Passengers' Complaints Form provided by the European Commission, for use in relation to flights from and to EU airports. The form should be filled in by the passenger and sent to the National Enforcement Body of the EU member state which the plane flew to or from.

     Published At 23/03/2008
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299. List of EU National Enforcement Bodies for Air Passenger Regulations (and Complaints Handling)

     List of European Union National Enforcement Bodies for Air Passenger Regulations (and Complaints Handling). Gives names and contact details of enforcement bodies for each EU Member State.

     Published At 23/03/2008
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300. Airports Council International - Europe

     Airports Council International (ACI) is the only worldwide professional association of airport operators. ACI EUROPE represents some 400 airports in 45 European countries. Member airports handle 90% of commercial air traffic in Europe, welcoming over a billion passengers each year.

     Published At 02/04/2008
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