now calculate their way to the airport and request ad-hoc (non-pre-booked) assistance en masse... to get the (best) service.” In order to serve those who need more assistance, Schiphol is allowing
Project Summary and Objectives Being a Deaf or hard of hearing tourist can be very difficult, because of communication barriers and lack of consideration for their requirements in the design of tourism services. In order to give them the opportunity to have touristic experiences tailored