Access to air travel : Guidance for disabled and less mobile passengers.
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"The Disabled Persons Transport Advisory Committee (DPTAC) have produced this simple guide to help make flying an easier and more positive experience."
The guide follows a step by step journey from planning your flight to getting to your destination. It explains why airports and airlines need information about disabled and less mobile passengers and also what you can expect them to provide to make your journey easier.
Very often access needs are not obvious to other people, so make sure you explain your particular requirements clearly. Never assume that people will automatically know or understand your needs.
One of the main messages of this guide is to be prepared, let people know if you might need assistance and make arrangements in advance. This helps airlines and airports provide a better service.
Number of pages : 63.