Survey: How companies perceive, approach and implement accessibility in the European Union
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As part of the European Commission’s AccessibleEU Centre initiative, a new study will explore how companies across the EU perceive, approach and implement accessibility in their products and services.
The research will investigate:
- The resources, tools, training and processes companies use to support accessibility
- Awareness and perceptions of accessibility across organisations
- The impact of regulations such as the European Accessibility Act (EAA)
- Organisational challenges in implementing accessibility
- Policy actions and support mechanisms are needed to foster progress
Following the European Accessibility Act entering into force on 28 June 2025, the study seeks to understand how both large enterprises and Small and Medium-sized Enterprises (SMEs) in Europe currently embed accessibility, assess its business value, manage practical and regulatory challenges, and what support they need to advance further.
You are invited to take part in the survey, which will inform future EU guidance, funding opportunities and capacity-building initiatives—ensuring they reflect real business needs. By contributing, your organisation can help shape the tools and policies that will drive inclusive, competitive and compliant digital products and services across Europe.
To complement the survey findings, a validation workshop will take place on 18 November 2025, bringing together industry leaders, researchers, organisations representing persons with disabilities and digital accessibility experts. The insights gathered will play a key role in finalising the study’s conclusions and recommendations.
Register for the validation workshop on 18 November 2025.
Submitted by Digital Europe - Wednesday, 22 October 2025.
Visit: AccessibleEU Resource Centre