High-Level Seminar on Accessible Tourism Business Development, Milan, Italy
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Milan, Italy. 9 to 10 July 2012. (Seminar Cancelled).
Professor Simon Darcy, seminar speaker and discussant.
This seminar has been cancelled, regrettably, due to the low number of registered participants.
Milan, Italy. 9 to 10 July 2012. ENAT offers owners and managers of enterprises, attractions and Destination Management Organisations an intensive training seminar by world-leading tourism and leisure expert Professor Simon Darcy, University of Technology, Sydney and other ENAT experts.
The focus of this High-Level Seminar is: 'How you can win a greater share of the accessible tourism market'.
- Professor Simon Darcy, University of Technology, Sydney, Australia
- Ivor Ambrose, Managing Director, ENAT
- Chris Veitch, AccessNewBusiness, UK
- Katerina Papamichail, Accessibility Expert, Greece
- Isabella Tiziana Steffan, Accessibility Expert, Italy
- Silvia Bonoli, Director, Village for all – V4A , Italy
Participants will be introduced to key aspects of serving the accessible tourism market, including: market analysis, supply chains, design of facilities, tourism products, information and marketing, services and customer care.
This intensive 1½-day seminar will focus on some of the latest trends and research findings from around the world, highlighting proven best practices which can help you to develop profitable, accessible and inclusive management policies and approaches.
The seminar includes short presentations, Questions & Answers, cases and a study visit to a tourist venue in Milan.
All participants will receive a set of specially prepared digital reference materials and ENAT Certificate of Participation.
|Sunday 8 July||Evening||Arrive Milan, Check-in at Hotel|
|Monday 9 July||09.00 - 18.00||Working Sessions (1 hour lunch break)|
|Tuesday 10 July||
09.00 - 13:30
14:00 - 15:00
Study Visit, Closing Forum
Lunch and Farewell
The seminar language will be English. Simultaneous translation to Italian may be provided for presentations by main speakers (depending on participants' language abilities).
ENAT Seminar and Training Coordinator: Ivor Ambrose, Email: firstname.lastname@example.org