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CARE project: Accessible Cities of European Regions

07/12/2007 | 0 comments

The C.A.R.E. project (Città Accessibili delle Regioni Europee – Accessible Cities in the Regions of Europe) was based on the cross-national sharing of city development policies in which accessibility to everyone is key to quality, in order to make the geographical resources better suited to the requirements of all those users who have special needs. "Cities that will be able to fulfil the most exacting requirements will be more functional and friendlier to everyone". From this point of view cities will enjoy added value as tourist cities, thereby increasing their economic profit from investing in accessibility.

In particular, the purpose of the project was:

  • To develop a network of accessible services and facilities among the European cities by adopting a standardised accessibility rating method;
  • To carry out communication and information campaigns (for the citizens and also the guests);
  • To create "friendly cities" by building specialised service networks, ranging from recreational services to quality of street furniture.


* Analysis of the requirements of those users/customers (population and tourists) who have special needs with a view to creating a friendly city;
* Determination of the features of a “friendly city” and collection of information on the city’s services and facilities;
* Development of a worldwide databank to be used by operators, providing rating models;
* Development of a databank to be used by third parties, consultable by users/customers.

Training and information campaigns

* Training of skilled personnel, able to rate the accessibility of the main services;
* Development of a "Quality Charter for Friendly Cities" whose method and rating systems are common and shared with the other partners.

Pilot actions

Application and validation of the method in some facilities.

* Development of a network system between public bodies and private institutions;
* Development of an information centre/observation post in charge of communicating and monitoring both actions and results, in order to make the most of the networks formed by the project;
* Transfer of management models that stand out for their high accessibility standards.

Promotional campaign

Publication of results on paper and DVD. Partecipation at european meeting about the world of accessible of tourism.
Starting date

January 2004
Length:  24 months
Total cost: € 2,008,359.90, of which € 1.061.232,20. come from the European Fund for Regional Development (FESR) in the framework of Interreg III B CADSES program.

Project Partners
* Emilia-Romagna Regional Administration (ITA) Lead Partner
* Municipality of Bologna (ITA)
* Municipality of Ferrara (ITA)
* Municipality of Forlì (ITA)
* Lombardy Regional Administration (ITA)
* A.I.A.S. Milano onlus (ITA)
* Umbria Regional Administration (ITA)
* Province of Ancona (ITA)
* Province of Pesaro-Urbino (ITA)
* "Si Può" Association (ITA)
* Venice Card - Città di Venezia (ITA)
* Bildungsinstitut Pscherer (GER)
* City of Gera (GER)
* Atempo Association (AUT)
* Prefectural Authority of Thessaloniki (GRE)
* North-East regional development agency (ROM)

Laura Schiff
Tel. +39 051 283491

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General Information

Submitted by: Ivor Ambrose
Author(s): CARE
Language(s): EN | IT
Start Year: 2004
End Year: 2006
Acronym: CARE
Countries: Austria | Germany | Greece | Italy | Romania


Publisher: CARE
Date published on the web: 09/03/2006

Target Group(s)

Academics / teachers | Consumers / travellers / tourists | Non-governmental organisations | Policy makers /Decision makers / Government | Professionals and professional bodies | Public administrators / Authorities | Tour guides | Tourist venue owners / managers


Accessibility information, access guides | Architecture, design and planning | Customer relations | Education, training | Hospitality | Management of tourist venues and attractions | Policy, legislation | Special services for disabled visitors | Tourist information services