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Happy Tourist

30/10/2007 | 0 comments

Logo of Happy Tourist projectThe HAPPY TOURIST project aims to offer equal opportunities to people with disabilities in the tourist sector, either as tourists or as staff, based upon the combination of innovative, modular and cost-effective ICT tools, e-learning concepts and on-the-job-training schemes.

  The project's aims include:

  • improving the quality of tourist services offered to People with Special Needs (PSN), by means of an innovative vocational training of all relevant hotel staff, combining ICT based learning with on-the-job training and continuing (life-long) training schemes;
  • adapting all relevant training didactics and material to the needs of PSN, in order to enhance the PSN´s employability in the touristic sector (services offered by PSN for PSN);
  • developing e-learning tools to monitor and enhance the quality of vocational training in accessibility issues at the touristic sector.

This should lead to people working in the touristic sector being able to provide adequate and effective services to PSN and, furthermore, to elderly travellers. In addition, a database with all applicable technical aids and application guides regarding installation, use and maintenance will be formulated, with the potential of being updated and revised in each case this is required. All relevant ICT tools and training modules to be developed will be suitable for the training of PSN, so that they can themselves be employed as accessibility consultants and hotel staff.

The project website includes links to a Multimedia Training Tool, a Technical Aids database and an e-Learning Platform.

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General Information

Submitted by: Ivor Ambrose
Language(s): EL | EN | ES | FR
Start Year: 2006
End Year: 2007
Countries: France | Greece | Spain | United Kingdom


Publisher: Happy Tourist

Target Group(s)

Academics / teachers | Employees and Trades Unions | Employers and Employers organisations | Organisations of disabled people | Policy makers /Decision makers / Government | Professionals and professional bodies | Students


Accessibility auditing | Accessibility information, access guides | Assistive Technologies | Customer relations | Education, training | Employment, working conditions | Special services for disabled visitors | Staff training