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RESTAT - Recognition Of Skills To Transform Accessible Tourism

28/05/2020 | 0 comments

RESTAT project logoThe project, funded by EU ERASMUS+, aims to address the scarcity of available VET training courses by offering a holistic,   package solution to render Tourism workers and professionals competent, ready to offer diverse tailor-made services to tourists with special needs, and notably, to subsequently act as the true promoters of Accessible Tourism.

RESTAT will gather a multidisciplinary partnership consisting of 6 partners from five countries under the lead of Municipality of Tusa and will develop four principal Outputs:

  • A Practical Skills and Employment Context Mapping research study (IO1) to identify a set of desirable AT skills most likely to be accumulated on-the-job, plus a set of Prospective Job Mobility Opportunities for professionals with skills in AT. It will establish the compass for successive outputs.
  • A Skills Endorsing Tool (IO2) to objectively evaluate, recognize and even classify the level of skills tourism workers have regarding AT through successful completion of a series of testing devices.
  • An Upskilling Course (IO3) with 04 Specific Training module of intermediate level, useful for both tourism workers and managers in rendering their services more professional, well-planned, entertaining and tailor-made to different special needs.
  • A Career Guidance Tool (IO4) to boost Employability and Job Mobility of Tourism Professionals point them to the most suitable career options basing on both of their validated skills and personal characteristics.

Applying a holistic approach, all four Intellectual Outputs (IO) will be linked to each other in an organic manner, i.e. the development of the next Output shall depend on and continue from the findings and result of the previous one.

IO1 will follow the Delphi method when conducting questionnaires, interviews and focus groups, using a panel of experts and peer-review to allow more converging final answers.

IO2 will use a rich, ample battery of modular tests of various formats using interactive graphics that ensure a front-end, user-friendly experience in order to produce an objective assessment integrable to other skills passports.

IO3 will employ a MOOC-like format, including multiple forms (texts, videos, webinars lectures, virtual groups, exercises, and tests) for each training module.

IO4 will provide an innovative profiling software that combines skills and personality in giving the right career guidance advice. In addition, each output development will strictly follow the EQAVET circle to allow test, revision, and improvement.

Regarding Target groups of participants, RESTAT shall strive to involve the following four groups in both implementation and dissemination activities:

A – Tourism managers and VET providers aspiring to increase services and quality;

B – Tourism workers and professionals (including seasonal ones);

C – Central and Local authorities seeking strategic development options;

D – Employers, job agencies and advocacy groups.

In the long run, RESTAT aims to make AT a vibrant economic sector in smaller towns’ context with the well-prepared workforce to enforce sustainable development, responsible tourism and the social value of equal opportunity.

It also aspires to contribute to Europe’s harmonization schemes for recognizing, validating and better-utilizing workers’ skills and qualifications.


The Municipality of Tusa, Italy
New Horizons, Italy
ECTE, Greece
Foundation Universitat Jaume I Empresa, Spain
Handy Club Ostrava, Czech Republic
Rogepa, Romania

Further information

RESTAT Website


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General Information

Submitted by: Ivor Ambrose
Author(s): RESTAT Consortium
Language(s): CES | EL | EN | ES | IT | RO
Start Year: 2018
End Year: 2021
Acronym: RESTAT
Countries: Czech Republic | Greece | Italy | Romania | Spain


Publisher: RESTAT consortium
Date published on the web: 28/05/2020

Target Group(s)

Academics / teachers | Employees and Trades Unions | Policy makers /Decision makers / Government | Professionals and professional bodies | Public administrators / Authorities | Students


Accessibility information, access guides | Accommodation services | Age-related issues, (seniors) | Attractions | Caf├ęs, restaurants, bars and pubs | Customer relations | Disability, disabilities, technical aids | Education, training | Employment, working conditions | Hospitality | Information and Communication Technologies | Management of tourist venues and attractions | Policy, legislation | Safety and security issues | Special services for disabled visitors | Staff training | Standards | Tourist information services | Transport services