Members' Area


Don't have an account yet? Sign up now!

Forgot your Password?

Print this page
Send this page
Increase font size
Decrease font size

Europe Without Barriers: Accessible Tourism Itineraries & Training (EWB)

15/12/2014 | 0 comments

Europe Without Barriers logoThe general objective of the EWB project is to create a network of entities able to promote and sell tour packages accessible to everyone. All services will be provided in a context where needs of people with special requirements should be attended to and resolved.

Visit the website:


Sclerosi Multipla Italia Societià Consortile ARL - SME – Italy. (Acronym: SM)


  • Accessible Poland Tours - SME - Poland (APT)
  • Comune di Riccia (CB) - LAUS – Italy (CR)
  • Centro Servizi Foligno - SME – Italy. (CSF)
  • ENAT (European Network for Accessible Tourism) - Belgium. (ENAT)
  • Christravel - SME – Denmark. (CT)

Endorsed by:

Project Summary

The EWB project has been selected for 75% support funding by the European Commission under the Call for Proposals: “Design, Implementation, Promotion and Marketing of Accessible Tourism Itineraries”. Reference code: 102/G/ENT/PPA/13/511 (2013).

The general objective is to create a network of entities able to promote and sell tour packages accessible to everyone. All services will be provided in a context where needs of people with special requirements should be attended to and resolved. The project is composed of two separate concepts:

  1. Design and implementation of new accessible destination packages.
  2. Implementation of the “Europe Without Barrier” 14 day organized tour.
  3. Organization of Education and Training Conventions.

1) Design and implementation of new accessible destination packages
Within the project will be implemented new accessible itineraries, considering each destination as cards of a puzzle, so that each destination package can be either purchased separately or as part of a whole itinerary.

This way would be possible to offer customizable accessible itineraries in the mainstream market as well.

The goal would be to have for each destination package the following peculiarities available:

  • transportation services with accessible vehicles;
  • accommodation with accessible rooms and areas. Not only hotels with few rooms in a context which is not accessible, but properties where everything around is accessible (bathroom, lifts, breakfast room, relaxing area, etc.);
  • restaurants inside the hotel or in the immediate vicinity which are accessible;
  • activities and excursions in the surroundings. The concept of an accessible vacation should not be a structure where everything inside is accessible but all around there’s nothing guests can do except playing cards or watch TV, they must be free to enjoy the surrounding the same way other clients do;
  • trained and informed staff in each location, since people with disabilities need special attentions.

2) Implementation of the “Europe Without Barrier” 14 day organized tour
The “Europe Without Barriers” tour will be a test and will become a model for all future developments.

The EWB tour will be covering 5 European countries (Italy, Slovenia, Croatia, Austria and Germany) and will be open to all (not only to people with specific needs).

The itineraries will include transportation by accessible vehicles, accommodation, sightseeing tours, meals in restaurants and will consider a large variety of experiences, such as historical city centers (Unesco Heritage appointed as well), culture, shopping, spa, lakes, mountains, countryside, ferry rides and culinary experiences.

3) Organization of Education and Training Conventions
The events will be held physically in 2 different Italian locations:

  • in Central Italy, within the city of Lucignano (AR), Tuscany
  • in Southern Italy, within the city of Riccia (CB), Molise

The aim of the two Conventions would be to provide information and training to institutions (Regions, Provinces, Municipalities, etc.) and travel related organizations (staff and managers of hotels, restaurants, tour operators, travel agencies, tour escorts, tour guides, etc.) considering 4 training units:

  1. Unit 1, dedicated to institutions and local businesses. Containing information about what is Accessible Tourism and its potential development.
  2. Unit 2, dedicated to hotels. Aiming to train and inform managers and staff members about how to better welcome people with specific access needs and how to better promote through a dedicated marketing strategy their properties.
  3. Unit 3, dedicated to restaurants. Aiming to train and inform managers and staff members about how to better welcome people with specific access requirements.
  4. Unit 4, dedicated to tour operators and travel agencies. Aiming to train and inform managers and staff members about how to organize and/or sell tourist packages accessible to all.

Specific objectives within the project are also:

  • creation of a network of professionals, larger compared to those partnering the EWB project, able to pursue the project and make it independent, even economically, at the end of the 18 months;
  • educate local administrators and businesses about the concept of Accessible Tourism;
  • create services that are totally barrier free and could allow people with specific access requirements to join attractive destinations.
  • implement and spread skills and knowledge in order to allow a major number of professional working in the tourism to understand and manage situations that can arise when hosting people with specific needs;
  • create social inclusion, so that people with disabilities and specific access requirements can experience the very same tourism services as all other travelers do.

Above all, it is important to underscore what is intended for “people with specific needs”.

It could be people with reduced mobility, blind people, deaf people, people with psychological and intellectual disability, but also people with specific diet requirements or alimentary allergies, parents with a pram, pregnant women, people with hidden disabilities, people temporary injured by accidents and elderly people.

Surely this listing is not complete, since the main question that any person should ask when dealing with accessible tourism is: “Accessible to whom?”

There can be situations and requirements that could never be simply categorized, but just by reading the above mentioned listing is clear that creating accessible environments also means improving the quality of life to a huge part of our society, practically to everyone, since even a traveler carrying a heavy luggage could benefit from a barrier free territory.


Marco Pizzio - AISM
Loc. Selve Di Sotto 89/C
52046 Lucignano (AR) - Italy
Tel: + 39 393 8107100
Fax: + 39 0575 837 350

Download the Project Summary in PDF format from the right-hand panel.

European Commission funded project, reference page:

Page last updated: 24 March 2015




0 comment(s) posted

Login so that you can add your own comments.

General Information

Submitted by: Ivor Ambrose
Author(s): Marco Pizzio
Language(s): EN
Start Year: 2014
End Year: 2016
Acronym: EWB
Countries: Belgium | Denmark | Italy | Poland


Publisher: Sclerosi Multipla Italia SocietiĆ  Consortile ARL
Date published on the web: 14/12/2014

Target Group(s)

Consumers / travellers / tourists | Families with small children | Older people / Seniors | Organisations of disabled people | Organisations of older people | People with disabilities | People with hearing impairments | People with learning difficulties | People with long-term health problems | People with mobility impairments | People with visual impairments | Professionals and professional bodies | Tour guides | Tour operators | Tourist venue owners / managers | Travel agents | Travel companions, personal assistants | Volunteers | Wheelchair users


Accessibility information, access guides | Accommodation services | Age-related issues, (seniors) | Attractions | Bus and coach transport, touring | Customer relations | Disability, disabilities, technical aids | Education, training | Heritage | Hospitality | Hotel management, hotel business | Information and Communication Technologies | Management of tourist venues and attractions | Safety and security issues | Social tourism | Special services for disabled visitors | Staff training | Standards | Tourist information services | Transport services | Travel agents | Travel services | Young childrens' and families' holidays and services