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Decrease font size - The European Accessible Tourism Directory

16/04/2017 | 0 comments

Pantou logo, the word "Pantou"The Pantou Accessible Tourism Directory was established initially as a data collection tool for a European Commission study of the supply of accessible tourism in Europe in 2014.

It lists tourism suppliers who are able to offer accessible tourism services to customers with specific access needs, older persons, people with disabilities, families with young children and those who have a long-term health condition.

Since the end of March, 2017 the Pantou Directory has been opened up to include accessible tourism suppliers based in any country - not only those located in Europe. Suppliers may register free of charge.


The European Accessible Tourism Directory is free of charge for suppliers and visitors. It is a promotional tool for accessible tourism suppliers and search tool for visitors who are looking for accessible services.
Pantou links: 
Pantou photo banner


  • To build up a comprehensive listing of suppliers who are providing services to enable "Tourism for All", initially in Europe and, since April 2017, worldwide.
  • To promote accessible tourism suppliers in Europe and around the world
  • To contribute to the development of accessible tourism supply in European Union Member States and other countries. 


Pantou is the Greek word for "everywhere". The website presents an on-line register of tourism suppliers offering accessible services for guests with disabilities, seniors, families with small childrens... or any other specfic access needs.

This new online tool aims to build up a whole directory covering every kind of tourism service, as a service to National Tourist Boards and the public sector, professionals, NGOs, accessible tourism communities - and visitors.

Suppliers who are listed on Pantou provide a wide variety of tourism services, including accommodation, facilities, transport, tours, venues and attractions that are designed to be inclusive and accessible for people who have a disability, long-term health condition or other specific accessibility requirements.

To be listed with Pantou, tourism suppliers must indicate the type of services offered and the particular target groups they can serve.

Suppliers must also give a reference about the accessibility of their services. This reference may be either an accessibility information/auditing scheme or an access labelling scheme to which they belong.

Suppliers who are not members of an accessibility information scheme are required to complete a Pantou 'Access Statement' which describes the most important facts about their services.

Visitors will be able to search for suppliers and services using a simple or advanced search tool. While Pantou is in "beta" stage the search tools are still under development. 

Initially supported by the European Commission was initially supported by the European Commission DG Enterprise and Industry, Tourism and Cultural Instruments Unit under the tender agreement for the study, Mapping Accessible Tourism Services and with a further grant (uniti March 2017) from the COSME Programme.

As of April 2017 Pantou is an independent online Directory, managed by ENAT with the support of EWORX S.A.

The information published on Pantou is subject to Terms and Conditions, as shown on the webpage. was originally delivered by ENAT, EWORX and VVA .

The European Commission is not responsible for any information published on

Download the Press Release of 9 January 2014 from the right-hand panel in PDF format. 

Image from the Pantou website showing "recently registered suppliers" (January 2014).

Pantou image recently registered suppliers




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General Information

Submitted by: Ivor Ambrose
Author(s): Ivor Ambrose and Angelika Hild
Language(s): EN
Start Year: 2014
End Year: 2017
Acronym: Pantou
Countries: Andorra | Austria | Belgium | Bosnia and Herzegovina | Croatia | Cyprus | Czech Republic | Denmark | Estonia | Finland | France | Germany | Greece | Hungary | Iceland | Ireland | Italy | Latvia | Liechtenstein | Lithuania | Luxembourg | Macedonia, Former Yugoslav Republic of | Malta | Monaco | Netherlands | Norway | Poland | Portugal | Romania | Russia | San Marino | Slovakia | Slovenia | Spain | Sweden | Switzerland | Turkey | United Kingdom | Vatican City


Publisher: European Network for Accessible Tourism - ENAT
Date published on the web: 14/01/2014

Target Group(s)

Consumers / travellers / tourists | Families with small children | Non-governmental organisations | Older people / Seniors | Organisations of disabled people | Organisations of older people | People with a service animal | People with disabilities | People with hearing impairments | People with learning difficulties | People with long-term health problems | People with mobility impairments | People with visual impairments | Policy makers /Decision makers / Government | Professionals and professional bodies | Public administrators / Authorities | Students | Tour guides | Tour operators | Tourist venue owners / managers | Travel agents | Travel companions, personal assistants | Volunteers | Wheelchair users


Accessibility auditing | Accessibility information, access guides | Accommodation services | Adventure | Age-related issues, (seniors) | Airlines and air transport | Ancient monuments | Archaeology | Assistive Technologies | Attractions | Beaches | Boats and boating | Buildings and facilities design, maintenance | Bus and coach transport, touring | Cafés, restaurants, bars and pubs | Camping | Car hire | Catering, restaurants, cafés | Cruises | Customer relations | Cycling and mountain biking | Demographics | Design Guidelines, Design-for-All | Disability, disabilities, technical aids | Diving, sub-aqua | Drivers, driving, motoring | Education, training | Employment, working conditions | Equestrian sports, events | Ferries and maritime transport | Festivals - music, dance | Fishing | Food and drink | Football | Gardens and parks | Gay and lesbian | Golf | Health, therapy, wellness | Heritage | Horse-riding and pony-trekking | Hospitality | Hotel management, hotel business | Hunting | Information and Communication Technologies | Insurance services | Languages | Lifestyle | Literature | Location-based services | Management of tourist venues and attractions | Marinas and ports services | Medical and nursing care, treatment | Mind, body, spirit | Motor sports | Museums and galleries | Music | Natural Phenomena | Nature holidays | Nature parks | Naturism / nudism | Opera | Ornithology, bird-watching | Performing arts | Photography, film and video | Policy, legislation | Publishing | Rail travel | Religion | Retail | Safety and security issues | Shopping | Shows and theatre | Social tourism | Special services for disabled visitors | Sports | Staff training | Standards | Suppliers of equipment | Theatre | Theme parks, leisure parks and water parks | Therapy, wellness | Tourist information services | Transport services | Travel bags, luggage, accessories | Travel agents | Travel services | Visual arts | Walking and hiking | Young childrens' and families' holidays and services | Youth tourism