European Capital of Smart Tourism. Compendium of Best Practices, 2020
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The selection of best practices compiled in this report has been derived from the applications the cities submitted to the two competitions (2019 and 2020 European Capital of Smart Tourism). The report showcases the selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural heritage and creativity) and solely presents and relies on the data that the cities have submitted in their applications.
Brussels, March 2021.
The European Capital of Smart Tourism is an EU initiative. It was proposed as a preparatory action by the European Parliament and is being implemented by the European Commission since 2018.
It gives European cities the opportunity to share their exemplary practices as smart tourism destinations and awards the titles of European Capital of Smart Tourism through an EU-wide competition to those cities that implement the most outstanding measures.
The initiative showcases exemplary practices by cities as tourism destinations in implementing innovative and intelligent solutions in four categories: Accessibility, Sustainability, Digitalisation, Cultural heritage and creativity)
Apart from showcasing exemplary practices by cities as tourism destinations in: Accessibility, Sustainability, Digitalisation, Cultural Heritage and Creativity, the European Capital of Smart Tourism initiative aims to establish a framework for the exchange of best practices between cities and creates opportunities for cooperation and new partnerships.
The compendium aims at raising awareness about smart tourism tools, initiatives and projects, sharing the best practices in tourism implemented by cities and strengthening peer-to-peer learning and innovative development of tourism in the EU.
Compendium of Best Practices
The selection of best practices compiled in this report has been derived from the applications the cities submitted to the two competitions (2019 and 2020 European Capital of Smart Tourism).
The report showcases the selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural heritage and creativity) and solely presents and relies on the data that the cities have submitted in their applications.
Visit the Smart Cities Compendium of Best Practices website to view and download the Compendium.
Further information
Visit the Smart Tourism Capitals of Europe website.