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Reports

"National Tourist Organisations in Europe: Online Accessibility Benchmarking Report, 2011"

In 2011 ENAT made the first survey of the accessibility of 39 European National Tourist Organisations' websites. "Web accessibility" refers to the design and technical features of websites that determine whether people with physical or sensory impairments can actually read and use the site. A second survey has examined whether these websites provide accessibility information for disabled visitors, seniors and others with particular access requirements - and if so, what kinds of information they offer.

A slide presentation showing some of the survey results can be downloaded from the following link:

ENAT - NTOs Online Accessibility Benchmarking Report 2011

 


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04/12/2007 Reservation checklist. A step-by-step guide for meeting the needs of travellers with disabilities.

This checklist is intended to be a tool for travel agents to use when booking travel for a person with a disability (2 pages).  

04/12/2007 Easy access to historic buildings.

Coinciding with the final phase of the Disability Discrimination Act (DDA) and the revision and extension of Approved Document M to existing buildings, English Heritage has published its first revision to its guidance on disability access.  

04/12/2007 COST Action 335. Passengers’ accessibility to heavy rail systems. Part 2.

Handbook with examples of existing best practice for those responsible for planning and developing both existing and new railway stations.  

04/12/2007 COST Action 335. Passengers’ accessibility to heavy rail systems. Part 1.

Handbook with examples of existing best practice for those responsible for planning and developing both existing and new railway stations.  

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