The Access for All project, led by VisitEngland, will develop and promote 7 high quality accessible tourism itineraries. It will do this by:
• supporting tourism businesses through an ‘Access for All Development Process’ to improve information, customer service and facilities for the benefit of people with access needs.
• delivering a mainstream national marketing campaign
It will increase opportunities for people with access needs to take a short break giving them confidence in the accessibility of tourism products and services. Awareness of accessible destinations will be increased improving perceptions of Accessible England and Europe.
ACCESSTOUR is an acronym expressing accessible tourism in a short way. Accessible tourism could be considered disadvantaged in comparison with more traditional mass tourism. In the last years accessible tourism has become synonym of high quality care for persons with special needs and accessible destinations. The project aims at marking out the special qualities of accessibility implemented with effective and user friendly services.
The project "Cosy for You", supported by a web site and a mobile application (C4Y mobile app.) consists in the dissemination of "knowledge" of places, travel goods and services accessible at 360° in the Campania Region, in the South of Italy, starting with five different destinations: Napoli, Pozzuoli and "Campi Flegrei", Sorrento and the Sorrentine peninsula, Vesuvius area and Benevento, including 14 itineraries. It is proposed as best practice to other public and private institutions active in tourism in Italy and worldwide.
The Mobility Unesco Sustainable Tourism (MUST) is configured as a specific action aimed at reducing the restrictions still existing between disabled and non-travellers, and at increasing awareness among tourism operators, for them to develop a methodology that could support the creation and promotion of accessible routes in other destinations.
Ms. Ana Garcia, founder of Accessible Portugal and ENAT Board Member, has been selected in her personal capacity as member of the EU Low Season Initiative Board, established by the European Commission's Tourism Unit.
On 5 December 2014, 27 speakers from local regional authorities and others met at the EESC to discuss ways of improving inclusive social, political and physical infrastructures while promoting accessibility for all within the tourism industry.
The fourteenth meeting of the World Committee on Tourism Ethics meeting in Rome, Italy (17-18 November 2014) commended the efforts of UNWTO and its partners to advance Accessible Tourism for All.
President of Turismo de Portugal, João Figueiredo Cotrim and Anna Grazia Laura, President of ENAT - The European Network for Accessible Tourism, have signed a Framework Agreement to help develop accessible tourism in Portugal as part of the Tourist Board’s plans for improving tourism accessibility during the coming years.
Catalonia has been recognised at London’s World Travel Market for its work advocating accessible tourism and has garnered First Prize in Europe’s CHARTS awards for its work fostering cultural and sustainable tourism. “The Way of Saint James for All” initiative was chosen from amongst 27 candidates from all over Europe as a benchmark of excellence and good practices in the field of cultural and sustainable tourism.
People with disabilities and older people are considered as an important and growing number of clients for all kind of events and meetings (about 20 % of the population today). Accommodating and supporting their needs and providing accessible services is becoming more and more a success criterion for conferences and events.
The Declaration which resulted from the 1st UNWTO Conference on Accessible Tourism in Europe, held on 19-20 November 2014 in the Republic of San Marino, can be read and downloaded here in English, French and Spanish.
The Manual on Accessible Tourism for All: Principles, Tools and Good Practices, is UNWTO's second handbook on accessibility and has been co-produced with the Spanish ONCE Foundation and ENAT. It features recommendations and guidelines drawn from experience, recent academic studies and international standards, as well as from technological and scientific advances that have been made in this field. This publication is currently available in Spanish only, in a digital accessible version.
