• ENAT Library Item
  • 19/03/2021

Accessible Air Travel - Recommendations of the German Aviation Association

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In the framework of the "PRM-Dialogue" which is organized by the German Aviation Association, a set of recommendations for (not frequently flying) passengers was developed. The German version was published in 2019 and the English version in March 2021.

Image with lightbulb and accessible air travel text In the framework of the "PRM-Dialogue" which is organized by the German Aviation Association, a set of recommendations for (not frequently flying) passengers was developed.

The German version was published in 2019 and the English version in March 2021.

The recommendations cover:

  • Passenger rights to assistance.
  • Flight booking and assistance request.
  • Day of travel: at the airport.
  • Day of travel: On the aircraft.
  • Day of travel: De-boarding and transfer.
  • Claims.
  • Further information.

Download the Recommendations in PDF format from the right-hand panel.