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Reports

"National Tourist Organisations in Europe: Online Accessibility Benchmarking Report, 2011"

In 2011 ENAT made the first survey of the accessibility of 39 European National Tourist Organisations' websites. "Web accessibility" refers to the design and technical features of websites that determine whether people with physical or sensory impairments can actually read and use the site. A second survey has examined whether these websites provide accessibility information for disabled visitors, seniors and others with particular access requirements - and if so, what kinds of information they offer.

A slide presentation showing some of the survey results can be downloaded from the following link:

ENAT - NTOs Online Accessibility Benchmarking Report 2011

 


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07/04/2008 Promoting Safe Egress and Evacuation for People with Disabilities

Published by the Irish National Disability Authority, this guidance document is aimed at ensuring the speedy and safe evacuation of public buildings by people with a disability, particularly in the event of an emergency.  

05/04/2008 Guidance on accessibility of large hotel premises and hotel chains

The British Standards Institution (BSI) worked together with the Equality and Human Rights Commission (EHRC) and VisitBritain to develop a Publicly Available Specification (PAS) that gives guidance on the accessibility and services offered to disabled people or people with a long-term health condition in the UK by large hotel premises and hotel chains. Several international hotel chains and stakeholder groups participated in producing the specification. Although the BSI website states that the document, codenamed "PAS 88:2008" was: "Sponsored by the Equality and Human Rights Commission and VisitBritian (sic)", copies of the guidance document are not free of charge. Single copies may be purchased (costing GBP 50.00) and downloaded in PDF format from the BSI website.  

03/04/2008 UK Building Regulations Part M. Access to and use of buildings.

Guidance document providing information on how to meet the requiurements for accessibility for disabled persons in relation to UK building regulations.  

03/04/2008 Designing for accessibility in Bracknell Forest (UK). Supplementary Planning Document.

Bracknell Forest Borough Council is working to ensure that development within the Borough is accessible to all members of our community. “Designing for Accessibility in Bracknell Forest” has been produced to give guidance to those who are planning, designing and implementing the built environment and details the standards of accessibility that the authority is looking to be achieved in all development. Bracknell Forest Borough Council will be looking to ensure that development goes beyond minimum standards of accessibility detailed in documents such as Part M of the Building Regulations 2004 (Approved Document M ‘Access to and use of buildings’). Planning applications will be assessed against compliance with planning policy and not compliance with Part M.  

02/04/2008 EU Buses and Coaches Directive (2001/85/EC)

The Directive relates to special provisions for vehicles used for the carriage of passengers comprising more than eight seats in addition to the driver's seat, and amending Directives 70/156/EEC and 97/27/EC.  

23/03/2008 List of EU National Enforcement Bodies for Air Passenger Regulations (and Complaints Handling)

List of European Union National Enforcement Bodies for Air Passenger Regulations (and Complaints Handling). Gives names and contact details of enforcement bodies for each EU Member State.  

23/03/2008 European Union Air Passengers' Complaints Form

Air Passengers' Complaints Form provided by the European Commission, for use in relation to flights from and to EU airports. The form should be filled in by the passenger and sent to the National Enforcement Body of the EU member state which the plane flew to or from.  

10/02/2008 UNWTO Global Code of Ethics for Tourism (1999)

The Global Code of Ethics for Tourism was adopted by resolution A/RES/406(XIII) at the thirteenth WTO General Assembly (Santiago, Chile, 27 September - 1 October 1999).  

10/02/2008 United Nations Convention on the Rights of Persons with Disabilities

The Convention on the Rights of Persons with Disabilities and its Optional Protocol was adopted on 13 December 2006 at the United Nations Headquarters in New York, and was opened for signature on 30 March 2007. The Convention is intended as a human rights instrument with an explicit, social development dimension. It adopts a broad categorization of persons with disabilities and reaffirms that all persons with all types of disabilities must enjoy all human rights and fundamental freedoms.  

31/01/2008 Air Canada's Rules On Pets and Service Animals Who Fly

Air Canada announced that as of July 15, 2007, pets must travel as air cargo, not as checked luggage. Service animals without proper documentation may be affected. Other airlines apply their own rules.  

31/01/2008 Working Like Dogs: The Service Dog Guidebook

In Working Like Dogs: The Service Dog Guidebook, two fans of service dogs explain what they are and what it's like to have a dog that's trained to help a disabled person.  

28/01/2008 Europe Needs a Proper Tourism Policy. Paolo Costa MEP sets out his case

European tourism policy has to be considered in a political framework defined by limited competences for the EU institutions, powers that are exercised in a very prudent way.  

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