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Reports

"National Tourist Organisations in Europe: Online Accessibility Benchmarking Report, 2011"

In 2011 ENAT made the first survey of the accessibility of 39 European National Tourist Organisations' websites. "Web accessibility" refers to the design and technical features of websites that determine whether people with physical or sensory impairments can actually read and use the site. A second survey has examined whether these websites provide accessibility information for disabled visitors, seniors and others with particular access requirements - and if so, what kinds of information they offer.

A slide presentation showing some of the survey results can be downloaded from the following link:

ENAT - NTOs Online Accessibility Benchmarking Report 2011

 


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01/11/2011 Guidelines to ensure accessibility to museums and exhibitions for the blind and partially sighted

A visit to a museum, whether of art, local history or technology, is just as worthwhile for the blind and partially sighted as it is for visitors without visual impairments. In order to make it easier for the blind and partially sighted to visit museums and exhibitions autonomously, the Coordination Unit on Tourism of the German Federation of the Blind and Partially Sighted (Reg. Ass.) took the public discussion on this topic into consideration and then proceeded to make the following recommendations at its annual conference in Essen in 2010.  

27/10/2011 European Commission Communication: A renewed EU strategy 2011-14 for Corporate Social Responsibility

The European Commission has published a new policy on corporate social responsibility. By taking steps to better meet their social responsibility, enterprises can help themselves and help society as a whole. The European Commission has put forward a new, simpler definition of corporate social responsibility as “the responsibility of enterprises for their impacts on society”.  

15/10/2011 All-In: Accessible Holiday Accommodations in Flanders and Brussels

"All-In: Accessible holiday accommodations in Flanders and Brussels" presents more than 100 holiday centres, hotels, youth accommodations and campgrounds that have received the accessibility label A (basic accessibility) or A+ (comfortable accessibility) following an objective investigation.  

10/08/2011 EU Regulation No 692/2011 of 6 July 2011 on European Statistics On Tourism

Regulation (EU) No 692/2011 of the European Parliament and of the Council of 6 July 2011 concerning European statistics on tourism and repealing Council Directive 95/57/EC  

20/06/2011 Network Directory of European Local and Regional Authorities Active in Social Tourism (2011)

The first Directory of the International Social Tourism Organisations’ Network of Local and Regional Authorities (ISTO) has been presented during the plenary meeting of the Network which was held on May 26-27 in Östersund (Sweden) on the invitation of the Jämtland Härjedalen Region.  

04/04/2011 To Infinity and Beyond: Advances in Accessibility in the Tourism Industry

Tourism is dedicated to catering for the preferences of a wide range of customers, but genuinely inclusive travel, whether for business or for leisure, can be hard to find. Ivor Ambrose is Managing Director of the European Network for Accessible Tourism (ENAT), a not-for-profit association which promotes accessible tourism. Here he sets out key issues and case studies showing inclusive tourism in action. Meanwhile Sandra Cooper’s description of her stay in an exceptional destination illustrates some of the possibilities available.  

10/01/2011 Viaggiare Senza Limiti - Travel Without Limits

This book of readings by Italian and international authors was prepared in 2010 by the Italian Institute of Tourism for All in order to provide an overview of historical developments, current trends and perspectives on the future of accessible tourism. The text is in Italian and English.  

09/01/2011 BS 8878:2010 Web Accessibility. Code of Practice

BS 8878 Web accessibility. Code of Practice is the first British Standard to address the growing challenge of digital inclusion. It applies to all web products, including websites, web-services and web-based workplace applications (e.g. web-based email interface) that are delivered to users via Internet Protocol, through a web browser.  

21/09/2010 Paving the Way to Accessible Tourism - Survey Report

This report, by Carlos Buj of the International Centre for Responsible Tourism, Leeds Metropolitan University, aims to generate useful knowledge about the travel needs of people with limited mobility (PwLM) as well as to identify ongoing trends in the unexplored field of accessible tourism as an economic sector. The research carried out for this report is based on literature review, a questionnaire, case studies and interviews with experts. The findings are discussed and used to shape the final recommendations and conclusion.  

26/07/2010 Calypso Widens Europe’s Travel Horizons

Everyone deserves a break. Calypso is an exciting European Commission initiative that could improve the lives of underprivileged citizens across Europe. It aims to allow people who cannot usually do so to travel to Europe’s holiday spots, while at the same time helping local economies beat the offseason blues.  

23/01/2010 CEN Summary, Background and Proposals related to European Commission Programming Mandate M/371 in the Field of Services

Following the European Commission's Mandate/M371 this Final Report provides an overview of current and future European service standardization activities, bringing together the results of all 11 projects into an overall comprehensive analysis. The report: Summarizes the methodology and activities undertaken; Outlines the overall findings from the research and seminars, highlighting: details of standardization work already started at the CEN level; details of standardization work to start following the feasibility work and needs for future service standardization activities; Provides recommendations and conclusions, Outlines the next steps.  

30/12/2009 The Semiotics of Accessibility and the Cultural Construction of Disability

This paper draws on the observations of an international college student with an upper socio-economic background from Kenya who, prior to graduate work in the United States, had almost no contact with people with physical disabilities. The paper explores the construction of accessibility and disability on a college campus as viewed from a semiotic perspective through a research project that was conducted with a student with physical disabilities who used a motorized wheel chair. The paper contrasts an initial reaction to the freedom of accessibility the person with disability appears to have in the United States with the reality of a case study of a wheel-chair confined student. The commentary considers how signs of accessibility (such as the ramp sign) operate at three levels: (1) the iconic (signifying access or a way in/out); (2) indexical (as a marker of a society accessible by all citizens, even those with disabilities); and (3) symbolic (as a representation of freedom of movement, convenience, and inclusion). At this third symbolic level, the paper suggests that the ramp, when inconveniently though legally located, represents confinement, inconvenience, restriction of freedom, and a sense of censored access. The paper also examines ways that a person can be "dis-abled" by a culture through denial of a person's abilities or "enabled" and empowered.  

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