T-GuIDE is an initiative of nine organisations supported by the European Union’s Lifelong Learning Programme, ”Leonardo Da Vinci”. It addresses two of today’s major societal challenges in Europe: to increase opportunities in the job market and to increase social inclusion. The aim is to produce an EU training model and Manual for training Tourist Guides in guiding people who have learning difficulties or other intellectual impairments.
The ITA project will contribute to developing a new direction in the tourism sphere in Georgia. It aims to benefit, in particular, persons with disabilities and elderly citizens and contribute to the economic development of Georgia by involving directly civil society organisations, small and medium-sized enterprises and public sector bodies in training, development and dissemination activities.
This 12-month research study, which started in January 2013, will map the staff skills needs to improve accessibility and safety in the tourism services and analyse the availability of corresponding training in Member States.
This research study, which started in February 2013, will assess the presence and the performance of accessible tourism services and facilities along the tourism supply chain, examining best practices and tools to foster tourism accessibility.
To facilitate selection of the best-suited personnel for any hotel position, PEOPLECERT now offers personnel certifications that will ensure a hotel employee is capable of offering the same service quality to individuals with a disability as to any other client. Employment of certified staff can, in turn, create a distinct competitive advantage for the hotel among its competitors.
The European Commission has asked ENAT and its research partners to identify the skills gaps and training requirements for accessible tourism. We invite training providers to tell us about their courses through an online survey.
National tourist board VisitEngland has joined forces with UK charity Action on Hearing Loss to launch Listen Up! - a free guide designed to help businesses become more accessible for customers with hearing loss.
The new campaign for accessible tourism – Italy, Open for Everybody – was presented at the International Meeting on Accessible Tourism (MITA) today, March 22nd, 2013.
The 12th Meeting of the World Committee on Tourism Ethics commended the UNWTO Private Sector Commitment to the Global Code of Ethics for Tourism Initiative and praised the growing number of signatory businesses who pledged to uphold responsible conduct in the tourism sector.
Presentation by ENAT given at the International Federation of Information Technology and Tourism (ifitt) event "ENTER 2012" in Helsingborg, Sweden, reporting on a study of accessibility of National Tourist Boards' Websites and the accessibility information they present for visitors. Based on a survey carried out in summer-autumn 2011.