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Tourism4All. Universal Tourism in the Basque Country: six itineraries for all

31/01/2015 | 0 comments

Being aware of the market potential of people with accessibility needs due to social- demographic trends internationally, the Basque Country is working in order to create a "Tourism for All in Basque Country" tourism offer. Based on an already created accessibility model, this project's objective is to further develop the model including required standards for new services and packages within six itineraries in the Basque Country taking into account the whole value chain and also the quality of the services provided.

Main objectives:

The objectives of Tourism4All cover the main issues to create and commercialize a quality
accessible tourism offer:

  1. To complete and extend the Accessibility Standard of the tourism value chain taking into account functional diversities that will allow to assess each tourism facility
  2. To improve the skills of the professionals of the value chain to attend properly to people with special needs by means of improved and adapted training materials
  3. To create tourism packages for people with different functional diversity. The project will focus in six different destinations in the Basque Country.
  4. Promotion and commercialization of the offer through standard and also specific commercialization channels.

Lead partner/coordinator:

FUNDACION INSTITUTO GERONTOLOGICO MATIA - INGEMA + (Spain)

Partners:

ASOCIACION PROMOCION TURISMO Y ECONOMIA RUTA DEL VINO RIOJA ALAVESA. (Spain) SAN SEBASTIAN TURISMO/DONOSTIA TURISMO.SA. (Spain)
ZARAUTZKO TURISMO BULEGOA. (Spain)
GOIERRI TURISMOA S.L. (Spain)
ENTIDAD PUBLICA EMPRESARIAL LOCAL BILBAO EKINTZA. (Spain) Viajes Azul Marino S.A. (Spain)
Ayuntamiento de Vitoria-Gasteiz. (Spain)

Contact: Eneko Goiburu
Email: eneko.goiburu@matiainstituto.net
Website: www.matiainstituto.net

Download the project summary in PDF format from the right-hand panel

European Commission funded project, reference page:
http://ec.europa.eu/growth/sectors/tourism/offer/accessible/index_en.htm

 

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General Information

Submitted by: Ivor Ambrose
Author(s): Eneko Goiburo
Language(s): EN
Start Year: 2014
End Year: 2016
Acronym: Tourism4All
Countries: Spain

Reference

Publisher: European Commission
Date published on the web: 23/01/2015

Target Group(s)

Consumers / travellers / tourists | People with a service animal | People with disabilities | People with hearing impairments | People with learning difficulties | People with long-term health problems | People with mobility impairments | People with visual impairments | Policy makers /Decision makers / Government | Professionals and professional bodies | Public administrators / Authorities | Tour guides | Tour operators | Tourist venue owners / managers | Travel agents | Wheelchair users

Keyword(s)

Accessibility auditing | Accessibility information, access guides | Accommodation services | Customer relations | Demographics | Design Guidelines, Design-for-All | Disability, disabilities, technical aids | Employment, working conditions | Heritage | Hospitality | Hotel management, hotel business | Management of tourist venues and attractions | Policy, legislation | Special services for disabled visitors | Staff training | Standards | Suppliers of equipment | Tourist information services | Transport services | Travel agents | Travel services | Walking and hiking | Young childrens' and families' holidays and services | Youth tourism

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