Euan's Guide Access Survey 2024 finds an entire generation has been failed by disabled access
Banner image with text: Euan's Guide Access Survey supported by Motability Scheme
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The 2024 UK Access Survey reports that 78% of respondents are not confident about visiting new places when thinking about accessibility and 73% of respondents have come across an accessible toilet that they’ve been unable to use.
This year’s Access Survey results mark 30 years since the United Kingdom's Disability Discrimination Act and its successor, the Equality Act, (2010), yet the results reveal that disabled people still face significant daily accessible barriers, compromising their quality of life and potential.
Of the thousands of respondents 70% said the lack of disabled access has directly affected their goals, plans or aspirations - and there is little hope for the future with only 7% feeling positive about the new government, showing a need for help from the public and businesses.
Widespread failures
The survey results reveal widespread failures in public venues, transport, and social inclusion, with many respondents expressing frustration, exhaustion, and isolation due to ongoing inaccessibility.
Key Findings from the 2024 Euan’s Guide Access Survey
- 78% of respondents are not confident about visiting new places when thinking about accessibility
- 77% of respondents have found a venue’s website to be misleading, confusing or inaccurate when checking before a visit
- 70% of respondents are more likely to visit somewhere new if they feel welcomed by staff or the venue seems to care about accessibility
- 62% of respondents will avoid going to a venue if it has not shared its disabled access information because they presume it is inaccessible
- 57% of respondents feel that disabled people are not fairly represented across the media (TV, advertising, film, books)
- 77% of respondents have avoided going somewhere because they couldn’t find information about an accessible toilet
- 73% of respondents have come across an accessible toilet that they’ve been unable to use
The Euan’s Guide Access Survey helps amplify the voices of disabled people, and our website was set up to combat the problem of poor or unavailable disabled access information.
Further information
Read and download the Survey report at the Euan's Guide Website.
Available in alternative formats: PDF, WORD Large Print, Audio described, Easy Read and British Sign Language (BSL)..
About EuansGuide.com
EuansGuide.com is the disabled access review website where disabled people, their families, friends and carers can find and share the accessibility of venues around the UK and beyond. The website shares thousands of experiences and is the go-to tool for many disabled people.
We believe in making the world more accessible one review at a time. Thousands of people use Euan’s Guide every month to find and share disabled access information. We often get told that just one review from someone with similar access requirements can give someone else enough confidence to visit somewhere new. Euan’s Guide is opening doors for disabled people to find great places to go. By breaking down barriers of exclusion, it gives everyone the freedom to explore.