To facilitate selection of the best-suited personnel for any hotel position, PEOPLECERT now offers personnel certifications that will ensure a hotel employee is capable of offering the same service quality to individuals with a disability as to any other client. Employment of certified staff can, in turn, create a distinct competitive advantage for the hotel among its competitors.
CLEAR aims to serve as a kick-start mechanism for generating a better attitude towards Cultural Values (CVs), rendering them accessible to all and so seen as assets to local development.
Trailblazers is a national network of more than 400 young disabled people who work together on a national and local level to highlight and address the issues that are important to them. We aim to fight the social injustices experienced by young disabled people and to ensure we can gain access to education, employment and the services we require. We are part of the Muscular Dystrophy Campaign, the leading UK charity focusing on muscular dystrophy and other related conditions.
The School of Hospitality and Tourism Management continues its work on accessible tourism across Europe with another successful bid to the European Commission.
New global competitive survey results show that 43% of international tourists with special needs are complaining during their stay. Are destinations and tourism businesses truly efficient in welcoming tourists with special needs?
A new call for proposals aims to support National Tourism Administrations in setting up national awards to reward best practices implemented in the tourism industry that have improved access to all visitors, particularly to people with disabilities.
A new guidance document published by the BBPA provides an essential guide on how to make British pubs as accessible as possible. The guide has been given a warm welcome and a call to action from legendary Paralympian, Dame Tanni Grey Thompson, who has written the foreward.
