ELEVATOR Project Events | ENAT

ELEVATOR Project - Final Conference, Ostrava, Czech Republic

Ivor Ambrose — Thu, 24 May 2018 00:54:00 GMT

Ostrava, Czech Republic, Monday 18th June 2018. Presentations and discussions of the ELEVATOR project publications and results with tourism operators, public authorities and NGOs, addressing accessible tourism "state-of-the-field", professional training and tourist guiding and advice for business development.

Ostrava City Hall. (Photo: Kazuist)

Presentations and discussions of the ELEVATOR project publications and results with tourism operators, public authorities and NGOs, addressing accessible tourism "state-of-the-field", professional training, tourist guiding and advice for development of tourism businesses and destinations.

Conference Venue: Ostrava, Czech Republic

Date: 18th June 2018, from 10,00 (registration from 9.30) to 13,30
Place: Multifunctional Hall (2nd floor), Ostrava, Vítkovická 3369 (area of Dolní Vítkovice, entrance through Café Maryčka)
Map: https://goo.gl/maps/MAS35PWx2872

New! 14 August 2018
Download the slide presentations by project partners in PDF format, English language, from the right-hand panel.

Programme

Project partners will present project outputs, their experience with accessible tourism and good practice from their countries.
10.00 Opening and welcome
10.10 Accessible Tourism in Europe – setting the scene
10.30 Project ELEVATOR and its outputs

Accessible tourism training, report
Inclusive tourist guiding, Handbook for tourist guides
Accessible tourism guide for Visitors, Businesses and Policy Makers

11.00 ENAT (European Network for Accessible Tourism) & examples of good practice from Europe
11.30 Coffee break
12.00 TANDEM & examples of good practice from Italy
12.30 PREMIKI & examples of good practice from Slovenia
13.00 Discussion

Accessible entrance. Light lunch buffet.
Languages: The conference will be held in Czech and English with simultaneous translation.

Conference attendance is free of charge. Due to the limited capacity of the hall, we ask for the online registration, no later than 10 June, 2018.

Download the Conference Invitation in PDF format from the right-hand panel.

Contact: Project Coordinator, Kazuist

Telephone: tel. +420 725 091 616

Photo gallery from the event held at Dolni Vitkovice

ELEVATOR Project. Accessible Tourism Training Workshop, Slovenia

Ivor Ambrose — Mon, 23 Oct 2017 14:10:00 GMT

Ljubljana, Slovenia. Wednesday 25 October 2017. The ELEVATOR project partnership is holding a Workshop addressing “Training in accessible tourism and development of accessible destinations”.

Ljubljana, Slovenia. Wednesday 25 October 2017.

The ELEVATOR project partnership is holding a Workshop addressing “Training in accessible tourism and development of accessible destinations”.

Invited participants will include key stakeholders and actors in the Slovenian tourism sector.

Venue: City Hotel, Ljubljana

Time: 10.00 - 12.30

Workshop Agenda

Welcome, Opening of the Workshop, round table introductions (10 min)
Presentation of ELEVATOR project Partners (5 min/partner= 20 min)
Presentation of the ELEVATOR project: Short presentation of summaries of all 3 intellectual outputs. (10 min).
Introduction to discussion: What do we think is necessary for development of accessible products and services, also what is missing. Is there any training provided for staff in accessibility, does the tourism sector find it important/useful; does the sector see accessible tourism as an opportunity; is accessible tourism opportunity for social entrepreneurship or social innovation?
Round-table presentations and discussions, with representatives of business, policy makers, associations & university students
Conclusions: Kazuist and PREMIKI.

Results of the workshop will be used to develop new European training programmes and Open Educational Resources on accessible tourism, to be published in 2018.

More information: www.accessibletourism.org/elevator

Photo gallery from Ljubljana event

ELEVATOR Project, Accessible Tourism Training Workshop, Rome

Ivor Ambrose — Fri, 14 Jul 2017 13:00:00 GMT

Torricola, Rome. 8 May 2017. The ELEVATOR project partnership is holding a Workshop addressing “Education of tourist guides on accessible tourism".

Thematic workshop summary report

The workshop was organised inviting Associations of Tourist guides and tourist guides themselves to discuss, together with the partnership the state of the art of training for tourist guides in the countries participating in ELEVATOR project and the situations, faced by the tourist guides, which would require specific training with the double objective of allow them to intervene properly in case of criticalities during the tour and to have a better knowledge of the requirements expressed by the tourists with access needs.

Each project partner presented the situation of existing training offer in the different countries and the debate with the Italian representatives allowed to outline the Italian status of education/training in this field.

The workshop was attended by 19 persons.

The contribution of the tourist guides to the discussion allowed also to consider specific training for specific visitors categories, like the experience of the Association Museum, which is specialised in offering guided tours for people with visual impairments. For this specific requirement the training offer of Museo Omero, in Marche Region, has also been mentioned as available.

Another specific training offer is the one provided to and by deaf guides for people with hearing impairments.

There are some improvements on the Museums offer as many of them now allow visitors with visual impairments to touch object; on the other hand some, like the Vatican Museums, require that a group including visitors with disability is split and that the non-disabled participants follow another internal route. This is of course causing problems in the guiding procedure as some visitors are left without a guide.

Besides these few experiences, the one of the association of naturalistic guides, who couldn’t participate at the very last minute, is also important as the many training activities they do, are developed with the support of the FISH (an Italian umbrella organization of association of people with disabilities). They have asked to be informed about the project development.

After a very intensive discussion and exchange of information on the status of the art of available training offers, which seem to be rather absent in any country, the conclusions and the suggestion to be brought forward also through the products of the project, were:

Qualifications of tourist guides on the issues of visitors with specific requirements is a must since no regular programming initiative are available in all the countries.
Guide are willing to pay for qualified training courses and normally prefer face-to-face offers to take advantage of “touching” the reality of visitors with disabilities and take advantage of simulations and role play. The preferred period is during the low season.
Training is a necessity also to maintain and improve the quality of the guiding offers, which have been seriously reduced by the deregulation of certification, at European level.
It could be important to inform and influence politicians towards a complete recognitions of the specialized skills that a tourist guide must have.
Politicians and public administration in general must be informed and involved so that the managers and staff working in the tourist sector understand the importance of the flows of information among all the actors of the tourist service chain. Tourist guides are often faced by critical unforeseen situations and no one simply cared to inform them.
Reliable information on how and where to find provisions for the requirements of visitors with disabilities are also very important, together with the fact that what is available MUST be possibly used ( e.g Use of public accessible toilets).

At the conclusions of the workshop Jana, Project Leader, thanked the participants and said that they will be informed on the project’s developments and on the availability of the material that ELEVATOR will produce.

ELEVATOR Project. Accessible Tourism Training Workshop, Greece

Ivor Ambrose — Mon, 18 Jul 2016 13:11:00 GMT

Athens, Greece. Friday 7 October 2016. The ELEVATOR project partnership is holding a Workshop addressing accessible tourism training for Small and Medium-sized Enterprises in the tourism sector.

Athens, Greece. Friday 7 October 2016.

The ELEVATOR European project partnership is holding a Workshop in Athens addressing accessible tourism training for Small and Medium-sized Enterprises (SMEs) in the tourism sector.

Invited participants will include key stakeholders and actors responsible for vocational training standards and the delivery of training in the Greek tourism and hospitality sectors.

Presentations and round-table discussions will focus on “Education of policy and strategy makers in accessible tourism” including methods, tools, their needs, conditions for their education, how to motivate these learners to change their mindset and take-up in this topic, and so on.

Discussions can include the following topics:

Organisational aspects of vocational training and specific issues of importance for SMEs, including:
Awareness-raising and perception of the accessible tourism market
Knowledge about the requirements of the target groups
Market advantages and best practices
Skills and competences for delivering good customer service
Practical steps to develop accessibility in the organisation.

Results of the workshop will be used to develop new European training programmes and materials on accessible tourism, specially targeted towards SMEs.

Further details about the ELEVATOR Workshop

Friday 7th October 2016, from 10.00 to 14.00 hours.

Venue: Acropolis Hill Hotel
Address: 7, Mousson Str., GR 11 742, Filopappou, Athens . 
Tel. +30 210 9235 151  Fax. +30 210 9247 350

Nearest METRO Station: AKROPOLI
Participation is free of charge.
Workshop language: English
Places: Maximum 20.
The Workshop Programme can be downloaded from this page in PDF format (right-hand panel)

If you are interested in joining the Athens Workshop, please send your name and contact details to ENAT.

Email: enat@accessibletourism.org Subject: Applicant for ENAT-ELEVATOR Project Workshop, Athens.

ELEVATOR Project Partner Meeting and SME Workshop, Czech Republic

Ivor Ambrose — Thu, 17 Mar 2016 08:59:00 GMT

25 to 26 April, Třinec. The ELEVATOR project on Accessible Tourism Training holds its first partner meeting and workshop for tourism SMEs in the Czech Republic.

Třinec Coat of Arms. 25 to 26 April, Třinec. The ELEVATOR project on Accessible Tourism Training holds its first partner meeting and workshop for tourism SMEs in the Czech Republic.

ELEVATOR is a 3-year Strategic partnerships for adult education project financed by the ERASMUS+ Programme of the European Union.

On the first day the project partners from Czech Republic, Belgium, Greece, Italy and Slovenia will hold a closed meeting to review the work done during initial phase of the project and plan the next stages.

Thematic Workshop: Staff Training

On 26th April, from 09.00 to 12.00 a thematic workshop will take place at Hotel Steel, Třinec, with local representatives of the tourism and hospitality sector and educational sector.

The workshop will address “Accessible tourism staff training“, presenting the business benefits and discussing training needs, programmes and methods for developing the necessary competences among managers and staff.

This will be an "exploratory" workshop - not a training session, as such. The aim of the workshop is to present various approaches to training in accessible tourism, including experiences from Czech Republic, Greece, Italy and Slovenia. Participants will have the opportunity to ask questions and discuss training issues with the project partners.

This event will be very valuable for the next phase of the ELEVATOR project, in which new training materials and methods will be developed.

For further information about the workshop, contact:

Kazuist, spol. s r.o. Husova 401, 73961 Třinec

Phone: +420558335479

Email: info@kazuist.cz

ELEVATOR Project Mini-site