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Hotel, Restaurant and Catering Business

This theme includes information about the access needs of customers and how to cater for them in hotels, restaurants and catering outlets. Subjects covered include: the design and adaptation of buildings and service areas, specialised customer services, staff training and working conditions, technical equipment and more.

Press Release Item

17/01/2017 EU Partners Offer MOOC Online Course in Accessible Tourism
06/10/2015 Dubai - A Disability-Friendly City by 2020
27/07/2015 Lonely Planet and the European Network for Accessible Tourism (ENAT) join forces to promote inclusive tourism around the world
28/04/2015 EU Study: Stronger Commitment Needed to Meet Growing Accessible Tourism Demand in Europe
21/09/2014 "Are we there yet?" High-level Panel Discussion on Destination Development at World Travel Market - WTM 2014

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Event Item

New! 25/11/2020 Handiscover. Join our upcoming webinar - Accessibility: Cost or Revenue?
New! 24/11/2020 Training and Research for Accessible Tourism Development. Organised by Belarusian State University (Webinar)
22/10/2020 1st International Workshop on Cultural Tourism: Discovery Europe
22/09/2020 AgriTravel and Slow Travel Virtual Expo Event. Mobility and Accessibility
25/08/2020 Presentation of Accessible, Interreligious and Intercultural Signage of the Tourism4All project

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Project Item

28/05/2020 RESTAT - Recognition Of Skills To Transform Accessible Tourism
18/04/2020 Open Innovation Lab 2.0. Eyemmersive™ - A Digital Market Place for Immersive Tourism
13/04/2020 IN-TOUR - INclusive TOURism Professions. European Curricula For Accessible Tourism Manager And Frontline Staff
21/02/2020 ACCESS-IT. Innovation for Accessible Tourism in Natural and Rural Areas
09/02/2020 IMPACTOUR

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ENAT Library Item

21/01/2020 UK Dementia-Friendly Tourism Guide - A Practical Guide for Businesses
21/06/2019 European Accessibility Act (Official Journal of the EU L151 Full Text)
29/09/2018 TAD - The Ability Advisor. First Report: A Tour Around
15/06/2018 Accessible Travel Phrasebook
15/05/2018 EU Parliament Study Report - Transport and Tourism for Persons with Disabilities and Persons with Reduced Mobility

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24/02/2020 Travel for All
13/10/2019 The Full Guide To Flying With A Disability
26/09/2019 Compare Travel. Travel Insurance and Disabilities Guide
08/07/2019 Global Dialysis
16/11/2017 Touradapt

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News Item

New! 03/12/2020 World Day of Persons with Disabilities: Slope lift and new routes to the Acropolis opened by Prime Minister, Mitsotakis
New! 03/12/2020 UNWTO: Accessible Tourism Identified as ‘Game Changer’ for Destinations
21/10/2020 Join us at the 2nd TUR4all (Online) Congress: Accessibility in Intelligent Tourist Destinations
16/09/2020 IAAP Launches Accessible Built Environments Initiative
05/08/2020 Apply for the EU Access City Award 2021

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Publication Item

12/08/2018 ELEVATOR Report 1. Accessible Tourism Training
12/08/2018 ELEVATOR Report 2. Inclusive Tourist Guiding
12/08/2018 ELEVATOR Report 3.1 Accessible Tourism Guide | Visitors
12/08/2018 ELEVATOR Report 3.2 Accessible Tourism Guide | Industry
12/08/2018 ELEVATOR Report 3.3 Accessible Tourism Guide | Policy Makers

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