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Hotel, Restaurant and Catering Business

This theme includes information about the access needs of customers and how to cater for them in hotels, restaurants and catering outlets. Subjects covered include: the design and adaptation of buildings and service areas, specialised customer services, staff training and working conditions, technical equipment and more.

News Item

New! 14/04/2021 UNWTO, ONCE Foundation and ENAT - Delivering Accessible Tourism for All
03/12/2020 World Day of Persons with Disabilities: Slope lift and new routes to the Acropolis opened by Prime Minister, Mitsotakis
03/12/2020 UNWTO: Accessible Tourism Identified as ‘Game Changer’ for Destinations
21/10/2020 Join us at the 2nd TUR4all (Online) Congress: Accessibility in Intelligent Tourist Destinations
16/09/2020 IAAP Launches Accessible Built Environments Initiative

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Project Item

New! 01/04/2021 New European Bauhaus
28/05/2020 RESTAT - Recognition Of Skills To Transform Accessible Tourism
18/04/2020 Open Innovation Lab 2.0. Eyemmersive™ - A Digital Market Place for Immersive Tourism
13/04/2020 IN-TOUR - INclusive TOURism Professions. European Curricula For Accessible Tourism Manager And Frontline Staff
21/02/2020 ACCESS-IT. Innovation for Accessible Tourism in Natural and Rural Areas

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Press Release Item

17/01/2017 EU Partners Offer MOOC Online Course in Accessible Tourism
06/10/2015 Dubai - A Disability-Friendly City by 2020
27/07/2015 Lonely Planet and the European Network for Accessible Tourism (ENAT) join forces to promote inclusive tourism around the world
28/04/2015 EU Study: Stronger Commitment Needed to Meet Growing Accessible Tourism Demand in Europe
21/09/2014 "Are we there yet?" High-level Panel Discussion on Destination Development at World Travel Market - WTM 2014

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ENAT Library Item

New! 19/03/2021 Accessible Air Travel - Recommendations of the German Aviation Association
21/01/2020 UK Dementia-Friendly Tourism Guide - A Practical Guide for Businesses
21/06/2019 European Accessibility Act (Official Journal of the EU L151 Full Text)
29/09/2018 TAD - The Ability Advisor. First Report: A Tour Around
15/06/2018 Accessible Travel Phrasebook

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New! 21/03/2021 Azores for All
20/12/2020 Diversity and Accessibility Issues in European Project Management
20/12/2020 Training & Research for Accessible Tourism Development, Belarusian State University, 26.11.2020
24/02/2020 Travel for All
13/10/2019 The Full Guide To Flying With A Disability

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Publication Item

12/08/2018 ELEVATOR Report 1. Accessible Tourism Training
12/08/2018 ELEVATOR Report 2. Inclusive Tourist Guiding
12/08/2018 ELEVATOR Report 3.1 Accessible Tourism Guide | Visitors
12/08/2018 ELEVATOR Report 3.2 Accessible Tourism Guide | Industry
12/08/2018 ELEVATOR Report 3.3 Accessible Tourism Guide | Policy Makers

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Event Item

New! 25/03/2021 Accessible and Inclusive Tourism Conference in the Asia-Pacific (AITCAP)
10/03/2021 TravelAbility Summit - Four Half-Day Virtual Events for Professionals on Accessible Travel and Tourism
03/03/2021 Online Open Workshop: Towards Common European Criteria on Accessibility of the Built Environment: Outcomes of Mandate M/420
08/12/2020 Marathon on Universal Accessibility, Interreligious Dialogue, Peace and Human Rights - Webinar in Italian
25/11/2020 Handiscover. Join our upcoming webinar - Accessibility: Cost or Revenue?

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