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Hotel, Restaurant and Catering Business

This theme includes information about the access needs of customers and how to cater for them in hotels, restaurants and catering outlets. Subjects covered include: the design and adaptation of buildings and service areas, specialised customer services, staff training and working conditions, technical equipment and more.

Project Item

06/06/2018 Rare & Roll: Access China and Culture
12/04/2018 COME-IN! Inclusive Museums in Europe Project
22/12/2017 SAntiago, St. BEnedict, Routes Universal - Accessible Tourism Project
01/12/2017 Madrid, Spain
05/11/2017 TAD - The Ability Advisor

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Event Item

New! 10/09/2019 Annual Meeting of EU Accessible Cities (Access City Award Network), Breda, The Netherlands
New! 29/08/2019 2019 International Forum for Community-Based Tourism, Jeju, Republic of Korea
11/06/2019 International Congress on Accessible Cruise Destinations, Valencia
10/06/2019 Accessible Tourism in the Arab Region Forum
01/06/2019 III International Congress on Technology and Tourism for All, Málaga, Spain - Call for Papers

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08/07/2019 Global Dialysis
16/11/2017 Touradapt
04/03/2017 Design for All - Austria
23/11/2016 Disabled Friendly Travel
23/11/2016 Adaptive Skiing Resource

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ENAT Library Item

21/06/2019 European Accessibility Act (Official Journal of the EU L151 Full Text)
29/09/2018 TAD - The Ability Advisor. First Report: A Tour Around
15/06/2018 Accessible Travel Phrasebook
15/05/2018 EU Parliament Study Report - Transport and Tourism for Persons with Disabilities and Persons with Reduced Mobility
26/07/2016 “Tourism for All - Promoting Universal Accessibility” Good Practices in the Accessible Tourism Supply Chain

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Press Release Item

17/01/2017 EU Partners Offer MOOC Online Course in Accessible Tourism
06/10/2015 Dubai - A Disability-Friendly City by 2020
27/07/2015 Lonely Planet and the European Network for Accessible Tourism (ENAT) join forces to promote inclusive tourism around the world
28/04/2015 EU Study: Stronger Commitment Needed to Meet Growing Accessible Tourism Demand in Europe
21/09/2014 "Are we there yet?" High-level Panel Discussion on Destination Development at World Travel Market - WTM 2014

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News Item

New! 15/09/2019 San Sebastian Wins UNWTO Award For Sustainability & Governance While Portugal Named Most Accessible Destination
New! 14/09/2019 Eyemmersive™ - A Digital Market Place for Immersive Tourism.
28/07/2019 NEWSCAT Training Pack On Customised Accessible Tourism Now Available
28/07/2019 European Commission Access City Award 2020 Now Open For Applications
03/07/2019 Prime Minister's Tourism Sector Deal Commits to Make UK Most Accessible Destination for Disabled Visitors

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Publication Item

12/08/2018 ELEVATOR Report 1. Accessible Tourism Training
12/08/2018 ELEVATOR Report 2. Inclusive Tourist Guiding
12/08/2018 ELEVATOR Report 3.1 Accessible Tourism Guide | Visitors
12/08/2018 ELEVATOR Report 3.2 Accessible Tourism Guide | Industry
12/08/2018 ELEVATOR Report 3.3 Accessible Tourism Guide | Policy Makers

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