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ENAT Library Item

28/08/2021 Open to All: A Survey on Accessibility for Persons with Disabilities in Nepal's Hotels

In early 2021, IFC collaborated with the Society of Economic Journalists — Nepal and the National Federation of the Disabled — Nepal to carry out a survey to explore the preparedness of Nepal’s hotels in catering to people with disabilities.  

07/08/2021 Accessible Air Travel brochure by German Aviation Association

Accessible travel advocates in Germany, together with the German Aviation Association have updated the recommendations on accessible air travel. The only difference to the first edition is the addition of the respective Special Service Request (SSR) Codes to each disability to avoid misunderstandings.  

31/05/2021 “Accessibility and Inclusive Tourism Development” - Compendium of Best Practices

This publication is the result of the work carried out in the last months by the Working Group on Accessible Tourism, coordinated by the Affiliate Members Department and chaired by the Spanish Network for Accessible Tourism (Red Estable).  

19/04/2021 WTTC Releases Major New Paper for Inclusive and Accessible Guidelines to Aid Global Travel and Tourism Recovery

Providing accessible travel is both a social imperative and a business opportunity.  

19/03/2021 Accessible Air Travel - Recommendations of the German Aviation Association

In the framework of the "PRM-Dialogue" which is organized by the German Aviation Association, a set of recommendations for (not frequently flying) passengers was developed. The German version was published in 2019 and the English version in March 2021.  

21/01/2020 UK Dementia-Friendly Tourism Guide - A Practical Guide for Businesses

VisitEngland and VisitScotland have launched a new guide to help tourism businesses become more dementia-friendly. The Guide, launched in partnership with Alzheimer’s Society, supports tourism businesses in accommodating visitors living with dementia through top tips, case studies and signposts to resources.  

21/06/2019 European Accessibility Act (Official Journal of the EU L151 Full Text)

Published 7 June 2019. English edition.  

29/09/2018 TAD - The Ability Advisor. First Report: A Tour Around

The first report from TAD - The Ability Advisor project - examines accessible tourism and vocational training in Belgium, Italy, Lithuania and Portugal. Download the report free of charge from the ENAT Library.  

15/06/2018 Accessible Travel Phrasebook

Lonely Planet has released its first ever travel phrasebook for travellers with disabilities thanks to Martin Heng and many other volunteer translators who helped contribute to the book. Accessible Travel Phrasebook is available online and can be downloaded for free via mobile devices, laptops and tablets.  

15/05/2018 EU Parliament Study Report - Transport and Tourism for Persons with Disabilities and Persons with Reduced Mobility

8 May 2018. This study has undertaken literature reviews, user and experts’ questionnaires, interviews and workshop surveys, analysis of EU legislation, SWOT and Multi-Criteria Analysis, identification of best practices and analyses of case studies. This has led to a mapping of accessibility across the EU Member States (identifying relevant state clusters) for three different sectors: local transport, long-distance transport, and tourism. Specific policies, research priorities and recommendations are made per state clusters and for the EU, which can enhance accessibility in each of the three sectors.  

26/07/2016 “Tourism for All - Promoting Universal Accessibility” Good Practices in the Accessible Tourism Supply Chain

To mark the theme of the World Tourism Day 2016, this booklet presents six selected case studies illustrating some of the key parts of the Accessible Tourism supply chain.  

09/03/2016 UNWTO Recommendations on Accessible Information in Tourism

A guidance document from the UN World Tourism Organisation for tourism sector authorities, enterprises and other stakeholders on how to deliver accurate, relevant and timely information to customers, prior to, during and even after the journey.  

09/03/2016 Accessible Tourism for All: An Opportunity within Our Reach

This 19-page brochure features the major highlights of the Manual on Accessible Tourism for All, produced with the ONCE Foundation and ENAT.  

04/11/2015 Journal of Tourism Futures Vol 1, no. 3. Special Issue on the Future of Accessible Tourism

For those with an interest in accessible travel, Elina Michopoulou, Simon Darcy, Dimitrios Buhalis and Ivor Ambrose (ENAT) have edited a special issue of this new journal. We have organised free access to the Special Issue on the Future of Accessible Tourism, available in HTML and PDF formats.  

20/04/2015 Final Report. EU Study: Mapping and Performance Check of the Supply of Accessible Tourism Services in Europe

This is the Final Report of a wide-ranging study of accessible tourism supply commissioned by the EC Tourism Unit. The study included: visitor and supplier surveys, national legislation review, expert reviews, Web-based research and analysis of accessibility information, transport, infrastructure/facilities and services. Fifteen case studies of accessible tourism destinations were carried out, identifying good practices in business and destination development.  

19/04/2015 EU Study: Mapping the Supply and Performance of Accessible Tourism Services in Europe. Fifteen Case Studies

These 15 Case Studies of Accessible Tourism Destinations were commissioned in 2013 by the European Commission as part of the research tender awarded to EWORX S.A., ENAT and VVA, examining the supply side of accessible tourism in Europe.  

15/12/2014 Guidelines and Resources for Organising Accessible Events

People with disabilities and older people are considered as an important and growing number of clients for all kind of events and meetings (about 20 % of the population today). Accommodating and supporting their needs and providing accessible services is becoming more and more a success criterion for conferences and events.  

10/12/2014 San Marino Declaration on Accessible Tourism

The Declaration which resulted from the 1st UNWTO Conference on Accessible Tourism in Europe, held on 19-20 November 2014 in the Republic of San Marino, can be read and downloaded here in English, French and Spanish.  

18/11/2014 Manual Sobre Turismo Accesible Para Todos: Principios, herramientas y buenas prácticas. Módulo I: Turismo Accesible – definición y contexto

The Manual on Accessible Tourism for All: Principles, Tools and Good Practices, is UNWTO's second handbook on accessibility and has been co-produced with the Spanish ONCE Foundation and ENAT. It features recommendations and guidelines drawn from experience, recent academic studies and international standards, as well as from technological and scientific advances that have been made in this field. This publication is currently available in Spanish only, in a digital accessible version.  

03/11/2014 The Purple Pound. Volume and Value of Accessible Tourism in England

An infographic presentation of visitor survey data from VisitEngland, 2009 - 2013, showing the visitor numbers and spend related to the accessible tourism market.