Project Item

Project Items

• European Capital of Smart Tourism. Compendium of Best Practices, 2020

  The selection of best practices compiled in this report has been derived from the applications the cities submitted to the two competitions (2019 and 2020 European Capital of Smart Tourism). The report showcases the selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural heritage and creativity) and solely presents and relies on the data that the cities have submitted in their applications.

• Rare & Roll: Access China and Culture

  The project, wholly financed by a grant from the Booking Cares Fund awarded to Ms. Xun Ji, a young disabled Chinese woman, will provide accessible tourism information services and cultural experience opportunities for both Chinese and foreign travellers with particular access needs, while at the same time engaging professionals in the travel industry, preparing them for the new caring economy.

• Madrid, Spain

  Madrid is a top tourist destination, offering everything from art and culture to leisure and sports, as well as restaurants, shops and green spaces. There are so many places to go, so many things to do… And the city continues to improve its accessibility provisions so that all visitors can make the most of their trip to the Spanish capital.

• Pantou.org - The European Accessible Tourism Directory

  The Pantou Accessible Tourism Directory was established initially as a data collection tool for a European Commission study of the supply of accessible tourism in Europe in 2014. It lists tourism suppliers who are able to offer accessible tourism services to customers with specific access needs, older persons, people with disabilities, families with young children and those who have a long-term health condition. Since the end of March, 2017 the Pantou Directory has been opened up to include accessible tourism suppliers based in any country - not only those located in Europe. Suppliers may register free of charge.

• European Senior Citizens’ Actions to Promote Exchange in Tourism - ESCAPE

  The ESCAPE project brings together 8 partners who have joined forces with the view to work on the enhancement of the existing tourist infrastructure and staff in the low season, facilitating as such transnational exchanges off-season by concentrating on the senior citizens market.

• FastPass - EU project on e-gates for passenger transport

  The European Union funded project, FastPass, aims to develop and demonstrate a harmonized, modular reference system for European automated border crossing points or "e-gates".

• Eurotrotters - 2013 Tour - An Accessibility Initiative of Jaccede, France

  In Autumn 2013 two volunteers from Jaccede, the Eurotrotters, are coming to Europe to spread the accessibility message and create a human platform for exchange to complement the virtual tools offered by Jaccede to all people with limited mobility and concerned citizens.

• Inclusion Through Accessibility Project, Georgia

  The ITA project will contribute to developing a new direction in the tourism sphere in Georgia. It aims to benefit, in particular, persons with disabilities and elderly citizens and contribute to the economic development of Georgia by involving directly civil society organisations, small and medium-sized enterprises and public sector bodies in training, development and dissemination activities.

• EU Study: Mapping the Skills and Training Needs to Improve Accessibility in Tourism Services

  This 12-month research study, which started in January 2013, will map the staff skills needs to improve accessibility and safety in the tourism services and analyse the availability of corresponding training in Member States.

• EU Study: Mapping and Performance Check of the Supply of Accessible Tourism Services in Europe

  This research study, which started in February 2013, will assess the presence and the performance of accessible tourism services and facilities along the tourism supply chain, examining best practices and tools to foster tourism accessibility.

• EU Study: Economic Impact and Travel Patterns of Accessible Tourism in Europe

  This 12-month research study, which started in January 2013, will examine the demand for and economic impact of accessible tourism in Europe.

• Trailblazers. UK Muscular Dystrophy Campaign

  Trailblazers is a national network of more than 400 young disabled people who work together on a national and local level to highlight and address the issues that are important to them. We aim to fight the social injustices experienced by young disabled people and to ensure we can gain access to education, employment and the services we require. We are part of the Muscular Dystrophy Campaign, the leading UK charity focusing on muscular dystrophy and other related conditions.

• JPS Tours, Belgium. Travel Agency and Tour Arranger for Travellers with Learning Difficulties

  JPS Tours provides all-inclusive vacation packages for travellers from the ages of 16 to adult with intellectual and developmental disabilities.

• City of Turin, Italy

  Turin (Torino) is the capital of Italy's north-western region of Piedmont (Piemonte). Geographically located at the cross point of the Po River and the Dura River, the city is surrounded by the snow-covered Alpine arch, which offers an impressive backdrop. With a population of 909,000 inhabitants, which reaches 2.2 million people in the wider metropolitan area, Turin is a major business, industrial and cultural centre.

• New Haneda Airport Terminals, Tokyo, Based on Universal Design Principles

  Tokyo's new Haneda Airport passenger terminals, opened in October 2010, are based on universal design in accordance with the barrier-free concept to ensure convenience in use of facilities.

• Sport and leisure for all in Vuokatti, Finland

  For long Vuokatti is known worldwide for its superb sports and leisure facilities. It has been a regular host for all levels of athletes and individuals who enjoy practicing a physical activity in a purely natural and friendly setting. The Elma project is focussed on developing a sustainable, Universally Accessible destination for all.

• Tenerife Sur, Municipality of Arona Access Plan and Guidebook, 2009

  The Municipality of Arona, Tenerife Sur, has taken up the challenge to make its tourist offers available to everyone, including people with disabilities, through the Arona Integral Accessibility Plan. An access guide to Tenerif Sur, produced in 2007, covers information bureaux, facilities, transport and accommodations in three languages, Spanish, English, German. The Guide has 170 pages and is richly illustrated.

• Disability Standards for Accessible Public Transport, Australia, 2002 (amended 2005)

  The Australian Disability Standards for Accessible Public Transport provide practical measures to be taken by transport operators and providers to make public transport more accessible, both for persons with disabilities, as well as the elderly and those travelling with young children.

• ATT : Access to Travel website

  The Access to Travel (ATT) Website contains information on accessible bus, train, plane and ferry transportation, on government policies and programs and on public and private local transportation, as well as links to other accessible transportation sites. This project is an initiative of the Canadian Federal Government, managed by Transport Canada, the Federal Transport Ministry.

• The Canadian Transportation Agency

  The Canadian Transportation Agency's mission is to administer transportation legislation and Government of Canada policies to help achieve an efficient and accessible transportation system by education, consultation and essential regulation.