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  1. EU Study: Mapping and Performance Check of the Supply of Accessible Tourism Services in Europe

    . In addition, a new European “Tourism for All online Register” service will be set up, enabling tourism... tourism services and facilities along the tourism supply chain, examining best practices and tools... the supply of accessible tourism services. The study, which started in February 2013, is being carried out

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  2. Universal Design for Customer Engagement in Tourism Services by National Standards Authority of Ireland

    to help service providers design their tourism communications, making them accessible for all...://shop.standards.ie/en-ie/Standards/I-S-373-2013-1631056/ Reference: Standard number I.S. 373:2013...The Irish Standard I.S. 373:2013 Universal Design for Customer Engagement in Tourism Services

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  3. Accessibility Control Methodology of Public Services and Infrastructure, Greece (2009)

    in promoting further measures and actions in the field of infrastructure and service accessibility. A PDF... buildings, infrastructure and services. As the document was developed and published in March 2009... for raising awareness and informing the controlled services about accessibility requirements. Also

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  4. A World for Everyone. Declaration from the World Summit Destinations for All Montreal, 2014

    , senior citizens, youth and families with small children, to identify gaps in tourism service... space, or in introducing a public service developments are designed, according to the principles... on the welcome and service to ALL visitors, and on the accessibility of the built environment

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  5. Settlement Reached to Improve Access to Hotels.com and Expedia Reservation Services for Disabled Travellers

    will be given individual attention by a trained customer service representative, who will work... reservation systems so that millions of travelers with disabilities can use their online services

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  6. ENAT Code of Good Conduct Background Information

    , transport, accommodation and all kinds of services. Where an alternative system or service... standards for customer service. In signing up to these principles, ENAT members show their active... venue and service provider. Barriers can occur, for example, in the design and functionality of tourism

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  7. Accessibility Guidelines for Small Aircraft. Services for persons with disabilities on aircraft with 29 and fewer passenger seats.

    of various aids and service animals, what to do if a person’s mobility aid is damaged or lost, and tips

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  8. Access Angels. Guardian Angels of Accessible Travellers in Rural Areas

    authorities will investigate their capacity to manage the service, with a view to regional authorities... will be help to define the service, while the results of the second survey will be used to create an Operations Manual for the AA service. A training curriculum and the corresponding pedagogical material

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  9. SAntiago, St. BEnedict, Routes Universal - Accessible Tourism Project

    the competitiveness of local service providers and stimulate the creation of new services for different segments...-objectives: to improve awareness, skills and training of both public and private tourism service providers... the cooperation among public/private tourism service providers at local, regional and transnational level

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  10. Projecto Turismo Inclusivo (Portugal)

    by: - The identification of specific needs of people with disabilities, on the reception - service - service; - The identification of skills, in terms of care and service necessary to meet those needs... at the stage of identifying their specific needs in terms of reception - service - tourist service and also

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