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communications services when specific services are needed. Multi-channel issues The user can call the service...The Pocket Interpreter is a part of the video relay service in Sweden. It is a national communication service that makes it possible for deaf people using sign language to communicate with hearing
28%
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: Consumer Safety, Service Safety, Tourism Accommodation Services Target groups: Private citizens, national, regional and local authorities, hospitality industry, tourist service providers, tour... of a strong cross-border dimension in this type of service suggests a reflection on their quality and safety
28%
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Bucharest, Romania, 16 to 17 May 2019. ENAT partner, EASPD - the European Association of Service...: service providers, public authorities, disabled persons’ organizations, and investors. Rationale..., is hosting this European Conference, entitled “Investing in Social Services, Investing in People
25%
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of the needs of older people and will continue to shape the quality of the service that they provide... of the ‘Say No To Ageism’ campaign of the Equality Authority, the Health Service Executive and the National... friendly character of the services they provide to their older customers. It details the actions
24%
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" information kit designed as a guide for tourism service providers. In the lead up to the Sydney 2000 Olympic and Paralympic Games there was a need to increase awareness among tourism service providers... of persons with disabilities; - to provide information and guidance to tourism service operators
24%
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“Welcoming Ways” is a course on service delivery to persons with disabilities and seniors in Quebec... : - to develop the hospitality and customer service skills of culture and tourism industry personnel... is certified by Emploi Québec and by the Conseil québécois de ressources humaines en tourisme
24%
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of suitably tailored accessible facilities and products along the whole tourism service chain Too low... better profiling. The tourist service chain By applying tests of excellence and consistent..." for the entire trip and service chain. definition of national quality standards for a barrier-free design
24%
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(research bodies, service providers organizations, advocacy and umbrella organizations...) in order... with disabilities or seniors) which demands a customised service to cover their individual needs... with a sound knowledge of local service providers who are able to cater for customers, applying "co
23%
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to get a standard taxi service. "Twenty years after the start of the project," said Hernandez, "we are concerned that this service is still not built in a sustainable manner." In particular, he... of various actors and describes the strategies to position the accessible taxi service in Spain among
22%
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This website provides advice to service providers about their legal obligations under the Disability Discrimination Act (DDA). Any service provider who provides a service to the public in the UK, whether they charge for it or not, has duties under the DDA. Service providers include holiday
21%
