and the quality of customer service. The first 24 businesses received their certificates in 2009... may need better access and services due to disability, long-standing health problems, age-related... services and information. The Code is primarily intended for public or private enterprises
14%
for all, enhancing staff competence and ensuring first-class customer service. An holistic programme... operators who strive to deliver the highest standards of excellence in accessible tourism services. NOTE... of services. What is the WTFA Quality Programme? The programme is: A guided pathway for tourism providers
14%