Reports

View and download reports and articles from ENAT Members, as well as other key documents that have been released for public dissemination. 

Non-members can only view a limited selection of reports. 
 


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  • Strengthening Small and Medium Sized Enterprises in the Asia-Pacific Travel & Tourism Industry

    A study prepared for presentation at ITB Asia, 24 October 2008, Singapore. With the search for new, long-term oriented, equitable and sustainable social and economic systems now robustly under way, the travel & tourism industry is extremely well placed to prove that it can be a part of the solution. This study is meant to draw attention to the importance of small and medium sized enterprises (SMEs) in the Asia Pacific travel & tourism industry. If travel & tourism is just as important an economic sector as telecommunications, agriculture and manufacturing, it important to recognise the immense contribution of its SMEs to job creation, foreign exchange earnings and poverty alleviation, as well as their contribution to creativity and innovation.

  • Ethical Barrier-Free Tourism - Tourism Review, April 2008

    There are more than 700 million people with some kind of disability worldwide. Although handicapped they love travelling as much as anyone of us. Accessible tourism is not only about wide doors and greater signs – it is also about people. Come and learn about the trends in accessible tourism and about the ways how to deal with seniors and travellers with disabilities.

  • Norway’s Experience with Standard for Accessible Tourist Destinations

    Standards Norway and the Delta Centre in the Norwegian Directorate for Health and Social Affairs are leading the development and deployment of a standard defining the requirements of a system for labelling tourist destinations in terms of their accessibility for people with disabilities. This article presents the background and key aspects of the new Norwegian Standard, NS 11010, "Accessible tourist destinations – Requirements as a basis for a labelling system".

  • Accessible Tourism Research Snapshot

    This document profiles key Sustainable Tourism Cooperative Research Centre (STCRC) research into disability and accessible tourism perspectives and issues, an important and growing component of the Australian tourism landscape. The publication, available only in PDF format and free of charge, has been developed with the visitor, service provider, planning agency and industry operator in mind, bringing together summaries, statistics, key findings and recommendations in an easily accessible format.

  • Design for All India Newsletter, November 2008. Special Issue on Inclusive Tourism

    This edition of the Design for All India Newsletter brings together, for the first time, a range of articles about inclusive, accessible tourism in India. The guest editor is Dr. Scott Rains, who travelled to India in 2008, meeting and working with tourism industry representatives, destination managers and disability groups. Authors of the invited articles include travel agents, travellers, product designers, teachers and planners.

  • A Methodology for Testing Accessible Accommodation Information Provision Formats

    This Australian research paper presents a methodology for market testing four information formats for the mobility dimension of accessible accommodation. The information formats are based on current practice and proposed information formats. They are: AAA Tourism access icons; Spinal Cord Injury Australia’s representation of Australian Standard 1428; floorplan representation; and virtual tours/OSSATE.

  • Disability Directory for Museums and Galleries (UK)

    The Disability Directory is intended as guidance for all museums and galleries in improving their services to disabled people. With the wider implementation of the Disability Discrimination Act a legal duty is added to the obligation that in any case exists for all museums and galleries to have appropriate policies and plans in place to ensure access to their collections and services for all.

  • ENAT Study Report No. 3. Towards 2010: Disability Policy Challenges and Actions for the European Tourism Sector

    The title of this report refers to 2010, the year which was set as the end-point of the European Disability Action Plan. The plan was launched in 2003, to combat discrimination and improve the participation of disabled citizens in European society. The report examines European tourism policy developments over the past two decades and argues that new policies are needed to make tourism accessible for all on a much wider scale. This is due to three critical factors: global competition, demographic ageing - with more older and disabled citizens wanting to travel, and the strengthening of disability rights, which will bring increased demand for accessible tourism services. The report presents new policy objectives and targets, and a 'Road Map' for how accessible tourism policies might be implemented across Europe in the years ahead.

  • ENAT Study Report No. 1. Rights of Tourists with Disabilities in the European Union Framework

    Accessibility in tourism in a social right that concerns all citizens in Europe. In Europe it is estimated that 10% of the population have some type of disability, this means around 50 million people. And this number will continue to grow due to the inevitable process of demographic change as half of them are over 65. It can be deduced that accessibility is essential for 10% of the population, necessary for 40% and convenient for 100% of the population. In recent years the rights of disabled people to travel and to participate in tourism, leisure, sport and other activities away from home have been strengthened in a number of areas by legislation and regulations at international, European and national levels. This report presents an overview of the key legislation and the way in which the rights of people with disabilities are being extended and safeguarded. The report shows many examples of how the front-runners in sections of the tourism industry are beginning to respond to the increasing demand for accessible tourism products and services.

  • ENAT Study Report No. 2. Services and Facilities for Accessible Tourism in Europe

    As part of the two year ENAT work programme 2006 – 2007, a study of services and facilities for accessible tourism in Europe was conducted by Toegankelijkheidsbureau (Belgium). This report presents definitions of accessible tourism, the target public and their specific needs, leading to an overview of services and facilities that tourism providers can adopt to improve accessibility.

Results 85 to 96 out of 158.