The tourism sector already has many examples of good practice which are helping to making travel and tourism accessible for all. These examples must be better known and used by the industry in order to bring about innovation and improvements on a wider scale. The cases shown on these pages are placed here to generate discussion and inspire change.
No example is perfect but these projects and practices show what has been achieved in many different areas of accessible tourism.
In the cross-border project GATE the collaborating Austrian and Italian partners promote barrier-free tourism for all in Alpine regions, aiming to expand the accessibility of natural heritage sites and contribute to sustainable regional development.
The project, wholly financed by a grant from the Booking Cares Fund awarded to Ms. Xun Ji, a young disabled Chinese woman, will provide accessible tourism information services and cultural experience opportunities for both Chinese and foreign travellers with particular access needs, while at the same time engaging professionals in the travel industry, preparing them for the new caring economy.
The SABER project (“SAntiago, St. BEnedict, Routes Universal”) intends to create an accessible tourism offer by improving facilities and services along two existing itineraries of EU relevance: the “Way of St. James” in Spain, the most popular pilgrimage route to Santiago de Compostela, and the “St. Benedict Way” in Italy.
TAD is a project funded by the European Union Erasmus+ programme under Key Action 2: Cooperation for innovation and the exchange of good practices, (KA202 Strategic Partnerships for Vocational Education and Training), addressing accessible tourism.
A Study commissioned by the European Parliament, Policy Department for Structural and Cohesion Policies DG Internal Policies, Directorate B, carried out by CERTH (Greece) with sub-contractors: European Disability Forum (EDF) and European Network for Accessible Tourism (ENAT).
Project ITACA intends to enhance an idea of innovative and sustainable tourism by promoting accessibility for all citizens as a qualifying value of competitiveness and inclusivity for companies and territories, through the implementation of development initiatives for eco-tourism products, as an identification tool assigned to operators in the tourism hotel, crafts and food sector involved in a pathway of quality and sustainability.
The Zero Project, an initiative of the Essl Foundation, focuses on the rights of persons with disabilities globally. It provides a platform where the most innovative and effective solutions to problems that persons with disabilities face, are shared. Its sole objective is to assist in creating a world without barriers. We take a solutions-based approach to our work.
The Pantou Accessible Tourism Directory was established initially as a data collection tool for a European Commission study of the supply of accessible tourism in Europe in 2014. It lists tourism suppliers who are able to offer accessible tourism services to customers with specific access needs, older persons, people with disabilities, families with young children and those who have a long-term health condition. Since the end of March, 2017 the Pantou Directory has been opened up to include accessible tourism suppliers based in any country - not only those located in Europe. Suppliers may register free of charge.
NEWSCAT is a project funded by Erasmus + under Key Action 2: Cooperation for innovation and the exchange of good practices. It gathers organizations with different and complementary expertise (research bodies, service providers organizations, advocacy and umbrella organizations...) in order to increase the competences of professionals of the tourist sector to cope with this demand.
The project Development of curricula on Accessible Tourism for VET Tourism Courses (TOUR4ALL) is funded by the ERASMUS+ Programme and aims at developing a module on Accessible Tourism for VET students, teachers, and tourism professionals.