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Hotel, Restaurant and Catering Business

This theme includes information about the access needs of customers and how to cater for them in hotels, restaurants and catering outlets. Subjects covered include: the design and adaptation of buildings and service areas, specialised customer services, staff training and working conditions, technical equipment and more.

ENAT Library Item

26/07/2016 “Tourism for All - Promoting Universal Accessibility” Good Practices in the Accessible Tourism Supply Chain
09/03/2016 UNWTO Recommendations on Accessible Information in Tourism
09/03/2016 Accessible Tourism for All: An Opportunity within Our Reach
04/11/2015 Journal of Tourism Futures Vol 1, no. 3. Special Issue on the Future of Accessible Tourism
20/04/2015 Final Report. EU Study: Mapping and Performance Check of the Supply of Accessible Tourism Services in Europe

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16/11/2017 Touradapt
04/03/2017 Design for All - Austria
23/11/2016 Disabled Friendly Travel
23/11/2016 Adaptive Skiing Resource
11/07/2016 Accessible Indonesia

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Event Item

24/01/2018 Zero Project Conference, 2018. Innovative Policies and Practices in the field of Accessibility
22/01/2018 3rd Accessible Izmir International Congress. “New Production Models and Employment for People with Disabilities”
05/12/2017 Illes Balears, A Destination For All
28/10/2017 All Madrid 4 All. International Meeting on Accessible Tourism
26/10/2017 Lombard Heritage for All - International Conference

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Press Release Item

17/01/2017 EU Partners Offer MOOC Online Course in Accessible Tourism
06/10/2015 Dubai - A Disability-Friendly City by 2020
27/07/2015 Lonely Planet and the European Network for Accessible Tourism (ENAT) join forces to promote inclusive tourism around the world
28/04/2015 EU Study: Stronger Commitment Needed to Meet Growing Accessible Tourism Demand in Europe
21/09/2014 "Are we there yet?" High-level Panel Discussion on Destination Development at World Travel Market - WTM 2014

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News Item

29/01/2018 Azores for All - 2018 Catalogue and Prices
01/12/2017 Scandic Hotels Arranges World’s Biggest Blind Lunch At A Hotel
17/11/2017 Reuters: Airbnb Acquires Accomable To Offer Home Rentals For Disabled Travelers
27/05/2017 Zero Project 2018 Opens for Project and Policy Nominations in Accessibility
21/02/2017 New Voice for Consumers with Disabilities: UK "Disability Champion" for the Tourism Sector

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Project Item

22/12/2017 SAntiago, St. BEnedict, Routes Universal - Accessible Tourism Project
01/12/2017 Madrid, Spain
05/11/2017 TAD - The Ability Advisor
01/11/2017 Visits4u. Capacity Building Project Aiming to Improve Inclusive Tourism Provision
22/07/2017 Study: Transport and Tourism for Persons with Disabilities and Persons with Reduced Mobility

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Publication Item

09/07/2017 ELEVATOR Project Newsletter no. 3, June 2017
08/11/2016 ELEVATOR Project Newsletter no. 2, November 2016
08/06/2016 ELEVATOR Project Newsletter no. 1, June 2016
22/04/2016 ELEVATOR Project Flyer
12/10/2010 Programme of the International Conference on Accessible Tourism, Ostrava, Czech Republic, 15/11/2010

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