Guide for Passenger Terminal Accessibility
The Canadian Transportation Agency created this guide to help air, rail and ferry terminal operators implement the provisions of the Code of Practice: Passenger Terminal Accessibility (Terminal Code) to make their operations more accessible for persons with disabilities.
The guide provides references to resources that can be used to help terminal operators find ways to become more accessible. “Best Practices” are also included to highlight examples of various organizations or businesses that provide excellent accessibility features or services for persons with disabilities, or effective practices.
This document is made available for non-commercial public use, subject to the terms of the Canadian Transportation Agency.
Download the French or English versions in PDF format from the right-hand panel.