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Reports

"National Tourist Organisations in Europe: Online Accessibility Benchmarking Report, 2011"

In 2011 ENAT made the first survey of the accessibility of 39 European National Tourist Organisations' websites. "Web accessibility" refers to the design and technical features of websites that determine whether people with physical or sensory impairments can actually read and use the site. A second survey has examined whether these websites provide accessibility information for disabled visitors, seniors and others with particular access requirements - and if so, what kinds of information they offer.

A slide presentation showing some of the survey results can be downloaded from the following link:

ENAT - NTOs Online Accessibility Benchmarking Report 2011

 


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27/06/2009 Protecting Children and Youths in Water Recreation: Safety Guidelines for Service Providers

It is estimated that each year 50,000 Europeans in the EU 27 are injured whilst taking part in water sports or boating activities. Drowning is the second leading cause of death in young people, from infancy to 18 years of age.  

21/06/2009 Guide to Safety at Sports Grounds (The Green Guide)

5th Edition, published 2008 by the Department for Culture, Media and Sport on behalf of the Controller of Her Majesty’s Stationery Office, United Kingdom. It is the distillation of many years of research and experience of the safety management and design of sports grounds. The Guide has no statutory force but many of its recommendations will be made statutory at individual grounds by their inclusion in safety certificates issued under the Safety of Sports Grounds Act 1975 or the Fire Safety and Safety of Places of Sport Act 1987.  

06/05/2009 Report: Acting Locally for a Society for All

This is the Report of the European Day of People with Disabilities 2008. It includes summaries of the speeches and discussions at the two-day conferece held in Brussels on 1st and 2nd in December 2008. In this wide-ranging conference, Mr. Ivor Ambrose, Managing Director ENAT, gave a presentation about Accessible Tourism in the third session (Day 2).  

07/04/2009 Survey on the Attitudes of Europeans Towards Tourism. Analytical Report

This Flash Eurobarometer survey (Flash Eurobarometer 258 on the “Survey on the attitudes of Europeans towards tourism”) was conducted at the request of Directorate General Enterprise and Industry to collect citizens' ‟...views, details of holidays and travel in 2007 and 2008 and their plans regarding holidays in 2009." The report includes the average results for the EU and highlights variances in responses based on the interviewees' country of residence, their socio-demographic background and fundamental attitudes towards holidays and travel. It also examined how EU citizens chose a holiday destination. Tourism accessibility issues are not considered in the survey but some data on older people's responses are included.  

04/04/2009 Athens 4 Kids 2008/09 (First edition)

Athens 4 Kids is a comprehensive, simple to use guidebook full of inspired, fun and entertaining ideas for children of all ages. Hundreds of top attractions are listed in an easy-to-use format, ranging from Fun Fairs to Zoos, Museums, Caves, Beaches, Walks, Picnics and much, much more! Written by parents for parents, Athens 4 Kids features over 215 of the very best venues in Athens, so grab your kids and have fun.  

04/02/2009 Guide to 'Mainstreaming Disability Based on the Social Economy Model'

This guide, drafted in cooperation with the European Disability Forum(EDF), is one of several initiatives undertaken by the Disability Working Group of the European Standing Conference of Co-operatives Mutual Societies, Associations and Foundations (CEP-CMAF) aimed at raising awareness and promoting the integration of people with disabilities and disability issues in society as a whole and in Social Economy enterprises and organisations in particular.  

11/01/2009 Towards an Accessible Information Society - European Commission Communication 2008 [804] Final

As our society is evolving to an 'information society', we are becoming intrinsically more dependent on technology-based products and services in our daily lives. Yet poor e-accessibility means many Europeans with a disability are still unable to access the benefits of the information society. Particular emphasis must be placed on making web sites accessible for all users.  

07/01/2009 Strengthening Small and Medium Sized Enterprises in the Asia-Pacific Travel & Tourism Industry

A study prepared for presentation at ITB Asia, 24 October 2008, Singapore. With the search for new, long-term oriented, equitable and sustainable social and economic systems now robustly under way, the travel & tourism industry is extremely well placed to prove that it can be a part of the solution. This study is meant to draw attention to the importance of small and medium sized enterprises (SMEs) in the Asia Pacific travel & tourism industry. If travel & tourism is just as important an economic sector as telecommunications, agriculture and manufacturing, it important to recognise the immense contribution of its SMEs to job creation, foreign exchange earnings and poverty alleviation, as well as their contribution to creativity and innovation.  

22/12/2008 Ethical Barrier-Free Tourism - Tourism Review, April 2008

There are more than 700 million people with some kind of disability worldwide. Although handicapped they love travelling as much as anyone of us. Accessible tourism is not only about wide doors and greater signs – it is also about people. Come and learn about the trends in accessible tourism and about the ways how to deal with seniors and travellers with disabilities.  

21/12/2008 Norway’s Experience with Standard for Accessible Tourist Destinations

Standards Norway and the Delta Centre in the Norwegian Directorate for Health and Social Affairs are leading the development and deployment of a standard defining the requirements of a system for labelling tourist destinations in terms of their accessibility for people with disabilities. This article presents the background and key aspects of the new Norwegian Standard, NS 11010, "Accessible tourist destinations – Requirements as a basis for a labelling system".  

11/12/2008 Accessible Tourism Research Snapshot

This document profiles key Sustainable Tourism Cooperative Research Centre (STCRC) research into disability and accessible tourism perspectives and issues, an important and growing component of the Australian tourism landscape. The publication, available only in PDF format and free of charge, has been developed with the visitor, service provider, planning agency and industry operator in mind, bringing together summaries, statistics, key findings and recommendations in an easily accessible format.  

27/11/2008 Design for All India Newsletter, November 2008. Special Issue on Inclusive Tourism

This edition of the Design for All India Newsletter brings together, for the first time, a range of articles about inclusive, accessible tourism in India. The guest editor is Dr. Scott Rains, who travelled to India in 2008, meeting and working with tourism industry representatives, destination managers and disability groups. Authors of the invited articles include travel agents, travellers, product designers, teachers and planners.  

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