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Reports

"National Tourist Organisations in Europe: Online Accessibility Benchmarking Report, 2011"

In 2011 ENAT made the first survey of the accessibility of 39 European National Tourist Organisations' websites. "Web accessibility" refers to the design and technical features of websites that determine whether people with physical or sensory impairments can actually read and use the site. A second survey has examined whether these websites provide accessibility information for disabled visitors, seniors and others with particular access requirements - and if so, what kinds of information they offer.

A slide presentation showing some of the survey results can be downloaded from the following link:

ENAT - NTOs Online Accessibility Benchmarking Report 2011

 


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26/07/2010 Calypso Widens Europe’s Travel Horizons

Everyone deserves a break. Calypso is an exciting European Commission initiative that could improve the lives of underprivileged citizens across Europe. It aims to allow people who cannot usually do so to travel to Europe’s holiday spots, while at the same time helping local economies beat the offseason blues.  

23/01/2010 CEN Summary, Background and Proposals related to European Commission Programming Mandate M/371 in the Field of Services

Following the European Commission's Mandate/M371 this Final Report provides an overview of current and future European service standardization activities, bringing together the results of all 11 projects into an overall comprehensive analysis. The report: Summarizes the methodology and activities undertaken; Outlines the overall findings from the research and seminars, highlighting: details of standardization work already started at the CEN level; details of standardization work to start following the feasibility work and needs for future service standardization activities; Provides recommendations and conclusions, Outlines the next steps.  

30/12/2009 The Semiotics of Accessibility and the Cultural Construction of Disability

This paper draws on the observations of an international college student with an upper socio-economic background from Kenya who, prior to graduate work in the United States, had almost no contact with people with physical disabilities. The paper explores the construction of accessibility and disability on a college campus as viewed from a semiotic perspective through a research project that was conducted with a student with physical disabilities who used a motorized wheel chair. The paper contrasts an initial reaction to the freedom of accessibility the person with disability appears to have in the United States with the reality of a case study of a wheel-chair confined student. The commentary considers how signs of accessibility (such as the ramp sign) operate at three levels: (1) the iconic (signifying access or a way in/out); (2) indexical (as a marker of a society accessible by all citizens, even those with disabilities); and (3) symbolic (as a representation of freedom of movement, convenience, and inclusion). At this third symbolic level, the paper suggests that the ramp, when inconveniently though legally located, represents confinement, inconvenience, restriction of freedom, and a sense of censored access. The paper also examines ways that a person can be "dis-abled" by a culture through denial of a person's abilities or "enabled" and empowered.  

02/12/2009 Accessible Tourism. Good Practice Guide, Catalonia

This Guide presents a selection of 19 destinations which offer a full range of adapted tourist resources so that everyone has the chance to enjoy Catalonia's important cultural heritage, its impressive landscapes, its rich gastronomy, and even sporting activities.  

28/11/2009 EUROSTAT: Ageing Characterises the Demographic Perspectives of the European Societies

Population projections are what-if scenarios that aim to provide information about the likely future size and structure of the population. Eurostat’s population projections convergence scenario is one of several possible population change scenarios based on assumptions for fertility,mortality and migration. The EU27 population is projected to become older with the median age projected to rise from 40.4 years in 2008 to 47.9 years in 2060.  

28/11/2009 The 2009 Ageing Report: Underlying Assumptions and Projection Methodologies for the EU-27 Member States (2007-2060)

This report provides a description of underlying macroeconomic assumptions and projection methodologies of the age-related expenditure projections for all Member States over the period 2009-2060. On the basis of these underlying assumptions and methodologies, age-related expenditures covering pensions, health care, long-term care, education and unemployment transfers are envisaged to be presented to the ECOFIN Council in May 2009.  

01/11/2009 Parking card for people with disabilities in the European Union : conditions in the Member States

This folder and booklet summarise the rights of the 27 Member States when it comes to the parking rights of disabled people. The purpose it to spread the knowledge about these rights in order to increase the mobility of disabled people in the EU. It should be a useful tool for both national authorities and the persons themselves.  

29/10/2009 Achieving Full Participation Through Universal Design. Council of Europe Report

Many Europeans with disabilities are unable to participate in important areas of society, simply because policies and the built environment are not designed to meet their requirements. Moreover, with the number of elderly people rapidly increasing, European societies will have to accommodate more and more disabled citizens in the future. This book invites member states to: promote full participation in community life by ensuring access to all areas of society, including the built environment, transport, products and goods, information, public service, education, employment and health care; implement Universal Design as a strategy to ensure equal and democratic rights in society for all individuals, regardless of age, abilities or cultural background, including persons with disabilities.  

23/10/2009 Europeans and Tourism - Eurobarometer Survey Report, Autumn 2009

The Flash Eurobarometer 281 “Survey on the attitudes of Europeans towards tourism, Autumn 2009” was conducted at the request of Directorate General Enterprise and Industry to collect EU citizens’ views on travel, details of their (planned) holidays and travel in 2009 and their expectations regarding holidays in 2010. Special emphasis was put on the financial aspect of taking a holiday, as this is becoming a prime concern for both travellers and the tourism industry in the midst of the serious economic downturn affecting all EU economies.  

21/10/2009 Study on the Competitiveness of the EU Tourism Industry - with specific focus on the accommodation and tour operator & travel agent industries

The Study on the Competitiveness of the EU tourism industry - with specific focus on the accommodation and tour operator & travel agent industries - was commissioned by the Commission and run by Ecorys. Disclaimer : The views and propositions expressed in the study are those of the experts and do not necessarily represent any official view of the European Commission or any other organisations mentioned in the Report.  

08/09/2009 Council of Europe Resolution: Achieving Full Participation Through Universal Design. ResAP(2007)3.

Council of Europe Resolution ResAP(2007)3, "Achieving full participation through Universal Design".  

08/09/2009 Council of Europe Disability Action Plan, 2006-2015. Recommendation Rec(2006)5.

Council of Europe Action Plan to promote the rights and full participation of people with disabilities in society: improving the quality of life of people with disabilities in Europe, 2006-2015.  

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