"National Tourist Organisations in Europe: Online Accessibility Benchmarking Report, 2011"
In 2011 ENAT made the first survey of the accessibility of 39 European National Tourist Organisations' websites. "Web accessibility" refers to the design and technical features of websites that determine whether people with physical or sensory impairments can actually read and use the site. A second survey has examined whether these websites provide accessibility information for disabled visitors, seniors and others with particular access requirements - and if so, what kinds of information they offer.
A slide presentation showing some of the survey results can be downloaded from the following link:
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26/07/2016 “Tourism for All - Promoting Universal Accessibility” Good Practices in the Accessible Tourism Supply Chain
To mark the theme of the World Tourism Day 2016, this booklet presents six selected case studies illustrating some of the key parts of the Accessible Tourism supply chain.
A guidance document from the UN World Tourism Organisation for tourism sector authorities, enterprises and other stakeholders on how to deliver accurate, relevant and timely information to customers, prior to, during and even after the journey.
This 19-page brochure features the major highlights of the Manual on Accessible Tourism for All, produced with the ONCE Foundation and ENAT.
04/11/2015 Journal of Tourism Futures Vol 1, no. 3. Special Issue on the Future of Accessible Tourism
For those with an interest in accessible travel, Elina Michopoulou, Simon Darcy, Dimitrios Buhalis and Ivor Ambrose (ENAT) have edited a special issue of this new journal. We have organised free access to the Special Issue on the Future of Accessible Tourism, available in HTML and PDF formats.
01/07/2015 ENAT Annual Report 2014
Report covering ENAT membership and members' activities for the period January to December 2014.
20/04/2015 Final Report. EU Study: Mapping and Performance Check of the Supply of Accessible Tourism Services in Europe
This is the Final Report of a wide-ranging study of accessible tourism supply commissioned by the EC Tourism Unit. The study included: visitor and supplier surveys, national legislation review, expert reviews, Web-based research and analysis of accessibility information, transport, infrastructure/facilities and services. Fifteen case studies of accessible tourism destinations were carried out, identifying good practices in business and destination development.
19/04/2015 EU Study: Mapping the Supply and Performance of Accessible Tourism Services in Europe. Fifteen Case Studies
These 15 Case Studies of Accessible Tourism Destinations were commissioned in 2013 by the European Commission as part of the research tender awarded to EWORX S.A., ENAT and VVA, examining the supply side of accessible tourism in Europe.
18/04/2015 Accessible Melbourne - Lonely Planet Guide
Download this free special-interest eBook to inspire your next trip. Lonely Planet’s new Accessible Melbourne guide is your free passport to the most relevant, up-to-date advice on what to see, with tips and recommendations for travellers with special needs.
People with disabilities and older people are considered as an important and growing number of clients for all kind of events and meetings (about 20 % of the population today). Accommodating and supporting their needs and providing accessible services is becoming more and more a success criterion for conferences and events.
10/12/2014 San Marino Declaration on Accessible Tourism
The Declaration which resulted from the 1st UNWTO Conference on Accessible Tourism in Europe, held on 19-20 November 2014 in the Republic of San Marino, can be read and downloaded here in English, French and Spanish.
18/11/2014 Manual Sobre Turismo Accesible Para Todos: Principios, herramientas y buenas prácticas. Módulo I: Turismo Accesible – definición y contexto
The Manual on Accessible Tourism for All: Principles, Tools and Good Practices, is UNWTO's second handbook on accessibility and has been co-produced with the Spanish ONCE Foundation and ENAT. It features recommendations and guidelines drawn from experience, recent academic studies and international standards, as well as from technological and scientific advances that have been made in this field. This publication is currently available in Spanish only, in a digital accessible version.
An infographic presentation of visitor survey data from VisitEngland, 2009 - 2013, showing the visitor numbers and spend related to the accessible tourism market.